Freelancer profile translated to English.

Description

Hello and welcome to my profile!

A meticulous Administrative and Back-Office Manager, I support companies and professionals in managing their daily operations to save them precious time.

I handle all your needs with surgical precision:

Data entry: High-volume data integration, database processing, and file tracking.

Administrative & Back-office management: Monitoring, updating, and rigorous control of complex files.

Document management: Qualified sorting, digitization, indexing, and information flow processing.

With a solid background in demanding environments, I guarantee complete mastery of the Microsoft Office suite (especially Excel), absolute respect for professional secrecy, and total reliability in carrying out my tasks.

Contact me now to discuss your project and define how I can help you!

Industry field of expertise

Languages

French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

L'olivier Assurance
Complex Foreign Third-Party Auto Claims Manager
May 2024 - June 2025 (1 year and 1 month)
59700 Marcq-en-Barœul, France
Management and settlement of complex automotive claims involving a significant international component (accidents in France with a foreign third party or accidents abroad). Application of legislation (Badinter Law) and international conventions. Claims piloting in close coordination with specialized partners (Inter Europe, Vectra) and experts to ensure rapid and compliant resolution.
Document Management Administrative Management Microsoft Office Back Office File Management
L'olivier Assurance
Simple IRSA Convention Auto Material Claims Manager
October 2022 - May 2024 (1 year and 7 months)
59700 Marcq-en-Barœul, France
End-to-end management and settlement of auto material claims under the IRSA convention. Rapid analysis of responsibilities according to the conventional scale, verification of contract guarantees, and opening of files. Daily support for policyholders, planning of expert assessments, and coordination with partner garages to ensure smooth, rigorous, and efficient processing of administrative flows.
L'olivier Assurance
Contractual Claims Manager
September 2021 - September 2022 (1 year)
59700 Marcq-en-Barœul, France
Full management of contractual automotive claims. Handling and processing of specific cases such as parking lot collisions, accidents involving wild animals, and windshield damage. Analysis of guarantees, assessment of material damage, and implementation of targeted recourse procedures in case of windshield damage involving a third party.
File Management Document Management Administrative Management Microsoft Office Back Office