Freelancer profile translated to English.

Description

Experienced professional, I have a strong ability to adapt and a great sense of organization. Through a varied background in management, customer service, and administration, I have developed skills in communication, analysis, and problem-solving.

With excellent interpersonal skills, I know how to interact with different stakeholders with empathy and professionalism. My ease with computer tools and my methodical mind allow me to be effective in both file tracking and complex task management.

Sociable, tolerant, and rigorous, I appreciate teamwork while being autonomous in my tasks. Available for remote work or in-person after my current job (after 5 PM), I am ready to take on new challenges with commitment and dynamism.

Languages

French
Native or bilingual

Workplace preferences

Can work on-site

Lille (up to 50km)

L'olivier Assurance Marcq
Level 2 Auto Claims Manager
BANKING AND INSURANCE
October 2022 - April 2024 (1 year and 7 months)
Marcq-en-Barœul, France
Establish liability. Assign partners (expert and garage). Manage files from opening to closing, ensuring follow-up with the insured.
L'olivier Assurance Marcq
Contractual Auto Claims Manager
September 2021 - September 2022 (1 year and 1 month)
Marcq-en-Barœul, France
Establish liability. Assign partners (expert and garage). Manage files from opening to closing, ensuring follow-up with all-risk insureds.
L'olivier Assurance Marcq
Auto Claims Advisor
BANKING AND INSURANCE
December 2019 - August 2022 (2 years and 9 months)
Marcq-en-Barœul, France
Respond to incoming calls and inform insureds about the status of their auto claims files. Manage glass breakage claims files from opening to closing. Record claims declarations.