About Samuel
- Your employees spend too much time entering data manually.
- Information gets lost between tools and messaging apps.
- You lack real-time visibility to make the right decisions.
- You know Artificial Intelligence could change everything, but you don't know where to start.
- Massive time savings: Your teams focus on their core business, AI and robots handle the rest.
- Maximized performance: Smooth processes that accelerate your sales and execution cycles.
- Renewed peace of mind: A tool adopted by your employees because it simplifies their lives instead of complicating them.
- Get your teams back on board with the tool
- Integrate AI at the heart of your business on Monday.com
- Advanced Automations (Make / Zapier)
- Connect (Whatsapp/Google Calendar/Email + Monday + AI)
- Clear Steering & Dashboards
French
Native or bilingual
English
Fluent
Experience
- STConsultingCRM Expert | Monday.com 🥇 | Monday.com Architectures & Operational AutomationCONSULTING AND AUDITSOctober 2024 - Today (1 year and 8 months)Paris, FranceMonday.com Consultant**Objective**: Structure internal organization and optimize the use of the Monday.com platform and all its operational workflows.Achievements:
- Implementation of a complete Monday.com system (contracts, interventions, tracking, maintenance).
- Automation of work processes with internal/external parties: automatic document generation, cross-board updates, internal notifications, optimized invoice creation, simplified form setup for administrative document issuance.
- Creation of field forms (photos, reports, certificates).
- Synchronization of WhatsApp / Google Drive / Emails.
Results:+15 to 20 hours/month saved for the Administrative/Sales/Accounting team.Zero missed follow-ups.Field to office process streamlined.Tools:Monday.com, Monday, Excel, Google Drive, WhatsApp.----------------------------------SME Construction (France) — Monday.com Workflows RedesignObjective:Clarify internal workflows/processes and automate project tracking.Achievements:- Creation of a custom Monday pipeline.
- Automation of sales tracking and internal follow-ups.
- Monday dashboards for management (Revenue, margins, priorities).
- Improved internal adoption of Monday.
Tools:Monday.com, Monday, Monday CRM.-------------------------------E-commerce Beauty — Monday CRM + AutomationObjective:Increase customer retention and structure the Monday CRM.Achievements:- Implementation of automated email scenarios.
- Monday CRM cleanup to optimize all their workflows + implementation of better segmentation.
- Automated reports.
- Implementation of a specialized Monday.
Tools:Monday CRM, Monday.com, Monday. - Alliance HealthcareCRM & Operational TransformationHEALTH AND WELLNESSMarch 2023 - August 2023 (6 months)Paris, France
Structuring and managing work environments under Monday.com and Monday Work Management to optimize internal workflows and improve operational tracking.
Implementing centralized follow-up and coordination systems to streamline operations and enhance team visibility.Leading B2B CRM transformation projects with translation of business needs into workflows and automated multi-channel campaigns (Email & SMS).Designing and optimizing CRM automations to improve operational efficiency and campaign performance.Deploying digital solutions and landing pages focused on conversion, with measurable improvement in sales performance (+15% conversion).Coordinating with business teams and external providers in Agile and Kanban environments.Utilizing and managing CRM tools, automations, and workflows to enhance customer engagement and operational fluidity. - L'Oréal SA - L'Oréal FranceCRM & Operational ManagementFASHION AND COSMETICSMay 2021 - February 2023 (1 year and 9 months)
Implementing and structuring operational workflows on Monday.com to improve campaign management and streamline internal processes.
Developing a Monday Work Management environment to centralize operations, optimize follow-ups, and improve team coordination.Managing and optimizing omnichannel CRM campaigns (Email & SMS) with advanced automations via Dartagnan and Reelevant.Structuring retention and engagement strategies based on:- Behavioral segmentation
- Personalization
- Journey automation
- Performance optimization
Analyzing and utilizing CRM data via Power BI to improve campaign performance and support operational decisions.Collaborating with UI/UX and business teams to enhance the effectiveness of content and customer journeys.
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Education
- Master's in Engineering BAC+5 specializing in Web MarketingHetic2010
- LICENSE ATC (Communication Activities and Techniques)Paris 13 University (Communication Activities and Techniques)2008
Certifications
- Semi-finalist Google Marketing ChallengeGoogle2009