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Samuel TordjmanST

Samuel Tordjman

Expert Monday.com | AI integrated with your CRM!

€250/day
17 projects
Paris, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Samuel

🚀 Also an expert on monday.com, what if I helped you get organized and escape your daily chaos?

You've invested in monday.com to structure your business, so you're in the right place.

Yet, despite the tool, daily life still feels like a race against time:

  • Your employees spend too much time entering data manually.
  • Information gets lost between tools and messaging apps.
  • You lack real-time visibility to make the right decisions.
  • You know Artificial Intelligence could change everything, but you don't know where to start.
  • Massive time savings: Your teams focus on their core business, AI and robots handle the rest.
  • Maximized performance: Smooth processes that accelerate your sales and execution cycles.
  • Renewed peace of mind: A tool adopted by your employees because it simplifies their lives instead of complicating them.

Monday.com isn't the problem. It's how your workflows and automations are connected.

As your Monday.com Expert, I act as your trusted partner to unlock the full potential of your tool.

🛠️ My approach:

To escape complexity, I apply a golden rule: "Keep it Simple." The more we overload a tool, the more friction we create.

🧠 What I implement together:
  • Get your teams back on board with the tool
  • Integrate AI at the heart of your business on Monday.com
Connecting AI models: ChatGPT, Claude, Gemini, or others to your boards to automatically sort your requests, summarize client exchanges, draft responses, and qualify your leads without human action.
  • Advanced Automations (Make / Zapier)
  • Connect (Whatsapp/Google Calendar/Email + Monday + AI)
  • Clear Steering & Dashboards
See you soon!
  • French

    Native or bilingual

  • English

    Fluent

Remote only
Primarily works remotely

Experience

  • STConsulting
    CRM Expert | Monday.com 🥇 | Monday.com Architectures & Operational Automation
    CONSULTING AND AUDITS
    October 2024 - Today (1 year and 8 months)
    Paris, France
    Monday.com Consultant

    **Objective**: Structure internal organization and optimize the use of the Monday.com platform and all its operational workflows.


    Achievements:
    • Implementation of a complete Monday.com system (contracts, interventions, tracking, maintenance).
    • Automation of work processes with internal/external parties: automatic document generation, cross-board updates, internal notifications, optimized invoice creation, simplified form setup for administrative document issuance.
    • Creation of field forms (photos, reports, certificates).
    • Synchronization of WhatsApp / Google Drive / Emails.
    Results:

    +15 to 20 hours/month saved for the Administrative/Sales/Accounting team.

    Zero missed follow-ups.

    Field to office process streamlined.

    Tools:Monday.com, Monday, Excel, Google Drive, WhatsApp.
    ----------------------------------

    SME Construction (France) — Monday.com Workflows Redesign

    Objective:Clarify internal workflows/processes and automate project tracking.

    Achievements:
    • Creation of a custom Monday pipeline.
    • Automation of sales tracking and internal follow-ups.
    • Monday dashboards for management (Revenue, margins, priorities).
    • Improved internal adoption of Monday.
    Tools:Monday.com, Monday, Monday CRM.
    -------------------------------

    E-commerce Beauty — Monday CRM + Automation

    Objective:Increase customer retention and structure the Monday CRM.

    Achievements:
    • Implementation of automated email scenarios.
    • Monday CRM cleanup to optimize all their workflows + implementation of better segmentation.
    • Automated reports.
    • Implementation of a specialized Monday.
    Tools:Monday CRM, Monday.com, Monday.
    Monday.com Task Automation Monday CRM Monday Training Monday
  • Alliance Healthcare
    CRM & Operational Transformation
    HEALTH AND WELLNESS
    March 2023 - August 2023 (6 months)
    Paris, France

    Structuring and managing work environments under Monday.com and Monday Work Management to optimize internal workflows and improve operational tracking.

    Implementing centralized follow-up and coordination systems to streamline operations and enhance team visibility.

    Leading B2B CRM transformation projects with translation of business needs into workflows and automated multi-channel campaigns (Email & SMS).

    Designing and optimizing CRM automations to improve operational efficiency and campaign performance.

    Deploying digital solutions and landing pages focused on conversion, with measurable improvement in sales performance (+15% conversion).

    Coordinating with business teams and external providers in Agile and Kanban environments.

    Utilizing and managing CRM tools, automations, and workflows to enhance customer engagement and operational fluidity.
    marketing automation Monday Monday CRM Monday.com Monday work management
  • L'Oréal SA - L'Oréal France
    CRM & Operational Management
    FASHION AND COSMETICS
    May 2021 - February 2023 (1 year and 9 months)

    Implementing and structuring operational workflows on Monday.com to improve campaign management and streamline internal processes.


    Developing a Monday Work Management environment to centralize operations, optimize follow-ups, and improve team coordination.

    Managing and optimizing omnichannel CRM campaigns (Email & SMS) with advanced automations via Dartagnan and Reelevant.

    Structuring retention and engagement strategies based on:
    • Behavioral segmentation
    • Personalization
    • Journey automation
    • Performance optimization
    Analyzing and utilizing CRM data via Power BI to improve campaign performance and support operational decisions.

    Collaborating with UI/UX and business teams to enhance the effectiveness of content and customer journeys.
    marketing automation Monday Monday.com Emailing Monday CRM

Reviews

5.0

Out of 6 ratings

A

Alexis

directeur des opérations - smart green execution

Reviewed on 5/15/2026

Samuel knows how to be available and find solutions to our various problems.
CamilleC

Camille

Expert Monday - AED EXPERT

Reviewed on 1/9/2026

Samuel is very professional and takes the time to understand our environment to best meet our needs. He is also very responsive!

Recommendations

Reuven CohenRC
MM
AS
Reuven Cohen and 2 other people have recommended Samuel

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Education

  • Master's in Engineering BAC+5 specializing in Web Marketing
    Hetic
    2010
  • LICENSE ATC (Communication Activities and Techniques)
    Paris 13 University (Communication Activities and Techniques)
    2008

Certifications

  • Semi-finalist Google Marketing Challenge
    Google
    2009
    Web Marketing Strategy Process Optimization Traffic Acquisition Customer Relationship Management (CRM) Monday Automation Project Management Monday.com Make Marketing

Skill set

Categories