About Samuel
French
Native or bilingual
English
Basic
Experience
- Berceau des RoisAdministrative Task ManagementDIGITAL AND ITSeptember 2021 - May 2025 (3 years and 8 months)Brétigny-sur-Orge, FranceOur goal is to free you from administrative constraints to allow you to focus on your core business and your growth.
- Berceau des RoisAFTER-SALES SERVICE (ASS)DIGITAL AND ITFebruary 2022 - May 2025 (3 years and 3 months)Management of the interaction between customers and the company with the aim of loyalty, growth & continuous improvement.• · Detailed monthly dashboards (resolution rate, customer satisfaction)• · Root cause analysis to eliminate recurring complaints• · Strategic recommendations for product/service improvement
- EntrepriseParisienneHR DirectorFebruary 2022 - May 2025 (3 years and 3 months)- Payroll administration and management- Management of contracts, amendments, and disciplinary procedures- Legal monitoring and permanent compliance with labor law
Recommendations
Be the first to recommend Samuel
Help this freelancer shine by sharing your experience working together.
These freelancer profiles also match your criteria
Agatha Frydrych
Backend Java Software Engineer
4.7
(3)
2
Baptiste Duhen
Fullstack developer
4.6
(4)
5
Amed Hamou
Senior Lead Developer
4
(2)
7
Audrey Champion
Web developer
4.3
(3)
4
Education
- OEC (Order of Chartered Accountants) CertificationCertification OEC (Ordre des Experts-Comptables)
- IT SUPPORTSUPPORT IT