Samuel Ortiz Bueno

As a Development Partner Account Manager, I connected data, strategy, and teamwork to drive project success. Using CRM systems like Oracle Siebel and Odoo, I managed client accounts and kept the project on track. Through Excel and Power BI, I translated complex data into clear insights, guiding key decisions. Collaborating across teams, I ensured smooth communication, using Outlook to keep everyone aligned and working as one.One of the most engaging aspects of my role was working with AI tools like Audiense Insights to identify valuable influencers, generating high-quality leads that matched our strategic goals. I thrived in resolving challenges, attending key partner meetings to address issues and implement effective solutions—always focused on strengthening partnerships and delivering impactful results.

I've always been fascinated by how international trade shapes economies, cultures, and opportunities across the globe. With that passion in mind, I launched Global Trade Culture—a project dedicated to making trade data and insights accessible and easy to understand. Since day one, my goal has been to turn complex information into valuable knowledge for professionals, entrepreneurs, and anyone curious about global trade. As a Project Manager, I oversee research, content strategy, and dissemination, ensuring every analysis provides real value and helps others navigate the ever-evolving world of international commerce. Also as a Project Manager, I lead a team of freelancers to create high-quality content, ensuring strong SEO optimization and continuous website improvements for better user experience. I also collaborate with PhD experts to develop in-depth reports, gather and analyze trade data, and transform complex insights into digestible information. My role bridges content creation, strategic partnerships, and data driven analysis, always aiming to enhance the platform's impact in the global trade community.

In my role as a Sales Specialist at Leroy Merlin, my days were dedicated to building close, trusting relationships with customers and providing tailored solutions to meet their unique needs. Whether advising on telecommunications, electrical systems, or climate control, I stayed informed and up-to-date to offer knowledgeable guidance and the best possible options for each client. Handling customer issues and claims was also a key part of my role, where I focused on delivering solutions that not only addressed immediate concerns but also reinforced long-term customer satisfaction. I managed budgets, proposed tailored project plans, and coordinated appointments for site visits and measurements, working closely with the in-house project specialists to ensure a seamless experience from start to finish. Collaboration was the cornerstone of my work. By fostering strong teamwork, I contributed to an environment where we shared insights, supported each other, and stayed motivated to reach our goals. This focus on empathy and understanding—both with my colleagues and especially with customers —allowed me to truly connect with clients, understand their needs, and consistently rank among the top sales performers on the team.