About Sami
French
Native or bilingual
English
Fluent
Experience
- Christian Dior CoutureIT Business & EventsJuly 2025 - Today (11 months)75008, Paris, France• - Support for DIOR events• - Coordination of various departments + service providers• - Supervision/Installation of the printing system.• - Setup of screens and meeting rooms (Zoom / Teams).• - KB enrichment, continuous improvement• - Head Office Support• - Preparation of IT equipment
- JACQUEMUSIT Application Support ManagerSeptember 2023 - April 2024 (7 months)75008, Paris, France• - Application support referent• - Creation of the application support knowledge base• - L1 L2 L3 Support• - Retail Priority• - IT support for head office & stores• - Creation of Retail procedures• - Store opening endpoint• - Training on applications for retail users• - Head Office Support & Store Support• - IT coordination for the relocation of the Jacquemus head office• - Modification of POS terminals on CEGID Y2• - Creation of Manager, Salesperson, Stockkeeper accounts on CEGID Y2• - Creation of establishments on CEGID Y2• - Daily operational tasks on ORLI & CEGID Y2
- CHANELVIP Local Support TechnicianMay 2022 - January 2023 (8 months)Paris, France• - Support in Chanel stores (17 stores in Paris) *• - KB enrichment• - Deployment of a connected counter for in-store security• - ServiceNow Backlog• - Equipment preparation• - Management of mobile line allocation
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Education
- MMIR, InformatiqueAston Ecole2019MMIR, Informatique
- nullLycée Jean Jaurès Argenteuil
Skill set
Categories
- Other