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Samira C.SC

Samira C.

Client/Customer Success Service

€200/day
Paris, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Samira

Hello 😊,

An insurance professional for two decades, I am experienced in dealing with individual clients and large industrial groups.

I am motivated to provide accurate information to your clients, to respond to their desires, according to your specifications.

My motto: a considered client is a loyal client.

I am ready to represent you and put my skills at the service of your business.
  • French

    Native or bilingual

  • English

    Fluent

Remote only
Primarily works remotely

Experience

  • Compagnie d'assurance - risques professionnels
    Damage insurance - international programs - Production Manager
    BANKING AND INSURANCE
    January 2023 - Today (3 years and 5 months)
    Paris, France
    Responsible for a portfolio (industrial companies)
    Involved in tenders
    Liaising with brokers and clients to manage the account lifecycle
    Instructions for information on international programs
    Data updates
    Analysis of insurance policies implemented internationally
    Preparation of invoices and instructions provided to international networks
  • Courtier CREDIT RISQUES POLITIQUES
    Middle Office Manager
    BANKING AND INSURANCE
    January 2020 - December 2022 (3 years)
    Paris, France
    Mainly responsible for the interface between different internal departments (Accounting, Legal, Underwriting) and externally with clients and insurers

    Monitoring all transactions: file control and creation.
    Control of compliance with the contract and internal procedures and credit agreements.
    Coordinating the implementation of commitments, particularly with the back office.
    Verifying with the back office the receipt of interest and commissions.
    Managing administrative operations with borrowers: verification of agreements, outstanding amounts, and smooth operation of transactions.
    Ensuring the daily integration of operations into the back office.
  • Entreprise d'Assurance Grands risques
    Technical Account Manager
    BANKING AND INSURANCE
    September 2006 - December 2019 (13 years and 4 months)
    Paris, France
    Management of international insurance programs

    Control and validate the calculation of premiums and taxes
    Issue primary and global invoices, taking into account local requirements.
    Preparation, coordination, and transmission of insurance policy documentation, internationally
    Issue policy drafts for prospect accounts
    Issue insurance certificates
    Verification of the accuracy of insurance policy-related documents
    Working with account teams
    Interaction with claims and recovery departments

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Education

  • Qualification in insurance distribution
    Febelfin Academy
    2022
    Certification Assurance
  • Bachelor's degree in Business Management (Marketing and Sales Representative)
    CEFIRE and commercial) at CEFIRE (INSEEC Group)
    2002
    Licence en Gestion des relations commerciales et marketing

Skill set (7)

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