Freelancer profile translated to English.

Description

With an analytical mind, a strong sense of initiative, and great adaptability, I thrive in dynamic and demanding environments. I enjoy taking on challenges, continuous learning, and collaborating with ambitious teams to achieve ambitious goals.

Languages

French
Native or bilingual
English
Conversational
Spanish
Basic

Workplace preferences

Remote only

Primarily works remotely

OLYMEL,
Food Processing Worker
January 2024 - Today (2 years and 5 months)
Yamachiche, QC, Canada
• Packaging of food products, weighing and labeling, preparation of boxes for shipment (weighing up to 50 lbs)
• Cutting of meats in compliance with production deadlines, adherence to hygiene and safety directives.
• Processing and preparation of meat cuts: trimming, deboning according to customer specifications,
OLYMEL,
Food Processing Worker
November 2021 - December 2023 (2 years and 1 month)
Vallée-Jonction, QC, Canada
• Packaging of food products, weighing and labeling, preparation of boxes for shipment (weighing up to 50 lbs)
• Cutting of meats in compliance with production deadlines, adherence to hygiene and safety directives.
• Processing and preparation of meat cuts: trimming, deboning according to customer specifications,
EURO CRM Mauritius LTD,
Customer Advisor
March 2019 - November 2021 (2 years and 8 months)
Ebene CyberCity, BR, Mauritius
• Responding to customer requests by phone, email, or chat, providing personalized advice tailored to their needs.
• Resolving issues related to billing and any other customer account inquiries
• Entering and updating customer information and activities in the CRM software.
• Recording customer complaints and feedback for continuous improvement.
• Directing the customer to the appropriate department based on the nature of their request
• Making additional sales by suggesting products & services that meet customer needs (subscriptions, phone, internet, options...),