Freelancer profile translated to English.

Description

A State Diploma in Business (BPV Action Marchande) graduate, I have built my career around commercial development, team management, and field performance. I also complemented my education with certified management courses and a certification in the airport sector.

I started very early in sales in bakeries, pastry shops, and catering, where I quickly moved into a management position. For several years, I supervised sales teams, organized the point of sale's activity, optimized commercial performance, and ensured the quality of the customer experience. This experience allowed me to develop operational leadership, a strong organizational capacity, and a results-oriented culture.

In parallel, I enriched my profile with various experiences: home sales of beauty products, entrepreneurship in real estate, leading and managing teams at sales booths (books), donor recruitment, and selling training courses for a training organization in the call center environment.

These experiences have allowed me to develop cross-functional expertise in prospecting, negotiation, closing, team leadership, and optimization of commercial performance.

Today, I offer my experienced commercial profile, my ability to structure a business, and my leadership skills to support ambitious projects and generate concrete results.

Rigorous, performance-oriented, and field-focused, I can quickly adapt and bring real added value to the teams and structures I support.

Industry field of expertise

Languages

French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Polpo brasserie
Head Waiter
January 2022 - January 2025 (3 years)
Paris, France
As a head waiter in a brasserie, I was responsible for a section that could accommodate between 30 and 110 covers per service.

My main responsibilities:
• Customer reception and advice
• Complete management of the section (taking orders, coordinating with the kitchen, table follow-up)
• Organization and prioritization during peak times
• Payment processing
• Customer loyalty and experience quality

This position required excellent stress management, strong organizational skills, fluid communication with the teams, and a keen sense of service.

Accustomed to dynamic and high-pressure environments, I maintained a high level of quality while achieving service performance objectives.
Stress Management Customer Satisfaction
Ong
Donor Recruiter
CIVIC AND SOCIAL ORGANIZATIONS
January 2019 - January 2022 (3 years)
Paris, France
I worked as a donor recruiter for organizations such as Samu Social, GSCF (French Disaster Relief Group), and Amnesty International.

My mission was to approach people in the field (street marketing) to raise awareness about the organization's actions and challenges, and then convert them into regular donors.

This role required:
• Excellent communication and adaptability skills
• Continuous management of rejection and objections
• Strong emotional intelligence
• The ability to build trust in a few minutes
• Achievement of daily and weekly objectives

This experience allowed me to develop strong commercial resilience, a keen sense of argumentation, and the ability to persuade in demanding and competitive environments.
Boulangerie
Sales Manager
January 2008 - December 2018 (10 years and 11 months)
Experienced manager in supervising bakery sales teams, I focus on the operational management of the point of sale and the optimization of commercial performance.