Samantha Miranda

B2B sales professional with 5 years of experience in commercial operations, customer relationship management and consultative sales. Started career as an SDR, developing strong expertise in client communication, pipeline management and sales processes, progressing to a Full Cycle Closer role focused on strategic negotiations and high-conversion sales meetings.

Experienced in conducting approximately 100 monthly meetings with qualified leads, managing the complete sales cycle from proposal to closing in both short and long-term sales environments. Achieved an average 65% conversion rate and received Top 5 recognition for highest annual sales performance.

Skilled in consultative sales, negotiation and CRM management, with hands-on experience using HubSpot and Pipedrive for pipeline control, follow-ups and performance tracking. Familiar with SPIN Selling and GPCT methodologies, with active participation in sales strategy improvement, objection handling development, negotiation training support and commercial networking events.

Focused on building strong client relationships, delivering value-driven solutions and contributing to business growth in remote and international environments.

Responsible for prospecting and qualifying leads, identifying opportunities with conversion potential for the sales funnel. Strategically contacting clients via phone, email, and social media, conducting initial contact, understanding needs, and validating profiles. Focus on scheduling meetings for salespeople, contributing to greater efficiency in the sales funnel and increasing business opportunities.

Responsible for customer relationship management, prospecting, billing, sales and after-sales support. Provided internal customer service through phone, email and social media channels.

Managed sales records, customer data and service-related information. Responsible for financial and administrative operations, including cash flow management, bank transaction monitoring, billing data collection, accounts payable and receivable, payment scheduling and bank reconciliation processes.

Handled financial closing activities alongside the accounting department, payroll support, timesheet control and accountability reports. Managed contracts with suppliers and service providers, created reports and spreadsheets, and conducted quotations and purchasing activities.

Experienced with SGA (Hinova) system management since 2019.