Salvatore Callea, Automation & Artificial Intelligence Consultant

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Description

Automation & Artificial Intelligence Consultant, I help companies respond faster to their customers, stop losing leads, and increase their revenue.

I implement simple and effective AI assistants for WhatsApp, Instagram, Google, and websites, tailored for restaurants, Airbnb, and SMEs.

🎯 Concrete results:

✔ instant 24/7 responses

✔ fewer ignored messages

✔ more bookings and satisfied customers

👉 Quick setup • clear solutions • support included

Languages

French
Native or bilingual
Italian
Native or bilingual
English
Conversational

Workplace preferences

Remote only

Primarily works remotely

Freelance
Automation & AI Consultant for Local Businesses
INTERNET OF THINGS (IOT)
January 2025 - Today (1 year and 5 months)
Nice, France
I help local businesses (restaurants, Airbnb rentals, shops) automate their customer relations using artificial intelligence.
Freelance
Automation & AI Consultant for Local Businesses
January 2024 - Today (2 years and 5 months)
Implementation of automation solutions and AI assistants to improve customer relations for SMEs (restaurants, tourist rentals, services).

• Automation of customer responses (WhatsApp, Instagram, Google)
• Creation of intelligent FAQs (hours, bookings, practical information)
• Optimization of customer communication processes
• Reduction of unprocessed messages and improvement of response rate

Result: time savings, better customer experience, and increase in handled inquiries.
AI and Data Analysis SME
Freelance
Digital Consultant – Customer Relations & Processes
January 2023 - January 2024 (1 year)
Support for small businesses and freelancers in optimizing their digital organization and customer relations.

• Analysis of customer needs
• Implementation of simple tools (no-code, automation)
• Structuring of customer responses and messages
• Improvement of communication and customer satisfaction
AI Chatbot optimizations Workflow

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Training in applied automation & artificial intelligence
Self-learning & practical projects
2023
• Utilisation de l’IA pour la relation client • Mise en place d’assistants IA (chatbots, FAQ automatisées) • Automatisation de processus métiers • Outils no-code et structuration des workflows • Cas pratiques appliqués aux PME (restaurants, tourisme)