Freelancer profile translated to English.
Back to original languageAbout Salomé
Senior Specialist in Inside Sales, Lead Management, and Customer Success
With over 15 years of experience in demanding sectors such as Banking, Insurance, and Automotive, I help companies and startups transform their leads into real customers. My focus is not on "cold calling," but on **consultative selling and strategic qualification**.
What do I bring to your project?
High Volume Management:Real experience managing +2,500 leads per month and optimizing sales schedules through CRM.
Financial Specialist:Solid foundation in mortgage and debt advisory, ideal for high-value products.
Communication and Voice:Trained in Voice Acting and Audiovisual Communication, I guarantee premium, empathetic, and professional customer service.
Digital Mindset:As the founder of my own eCommerce (Shopify), I understand the sales funnel from marketing to after-sales.
Services:
Lead Management & Appointment Setting.
Inside Sales (Internal sales and closing).
Customer Success & Loyalty.
Customer service process auditing.
I work 100% remotely, with complete autonomy and focused on results (KPIs). If you are looking for a professional voice and impeccable management for your clients, let's talk.
Spanish
Native or bilingual
Catalan
Native or bilingual
English
Conversational
Remote only
Primarily works remotely
Experience
- AVI Automoción (Autónoma)Lead Management and Inside Sales SpecialistAUTOMOBILEMay 2024 - Today (2 years and 3 months)Valencia, SpainSpecialist in Lead Management and Inside Sales for the automotive sector. Responsible for qualifying and managing a high volume of leads (+2,500 monthly), optimizing conversion through expert use of CRM. Specialized in Appointment Setting and coordinating sales schedules to maximize sales closing.
- Beloranails (eCommerce)Founder / Digital ManagerE-COMMERCEApril 2025 - Today (1 year and 4 months)Valencia, SpainFounder and comprehensive manager of an eCommerce. Responsible for the entire digital strategy: from Shopify store development to customer acquisition and loyalty. Specialized in order management, high-quality customer service, and social media marketing. This experience has provided me with a 360º view of the sales funnel and user experience.
- Hipotecapro / Resuelve tu DeudaFinancial and Mortgage AdvisorBANKING AND INSURANCEApril 2020 - September 2024 (4 years and 5 months)Madrid, SpainConsultant specializing in financial advice and credit repair. Responsible for client acquisition and negotiation with clients in over-indebted situations, conducting risk analyses and personalized savings plans. Experience in high-impact consultative selling, managing financial documentation, and closing deals focused on client stability.
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Education
- Technician in Audiovisual CommunicationCEV2012Formación enfocada en la comunicación estratégica, expresión oral y análisis de medios. Esta base me permite hoy tener una comunicación clara, profesional y persuasiva con los clientes.
Certifications
- NLP Technician (Neuro-Linguistic Programming)Kern Institute2025
- Voice Acting and CommunicationLuisa Ezquerra2016