Freelancer profile translated to English.

Description

I help you generate qualified leads, retain your customers, and optimize your sales campaigns. With 6+ years of experience in telesales and customer relations, I offer freelance or remote work services from Morocco thanks to my entrepreneurial status. Appointment setting, follow-up, customer support, training: I adapt to your needs with responsiveness, professionalism, and results. Available for one-off assignments or long-term collaboration.

Industry field of expertise

Languages

French
Native or bilingual
Arabic
Native or bilingual
English
Conversational

Workplace preferences

Remote only

Primarily works remotely

WEBHELP AGADIR
CUSTOMER ADVISOR AND TELEMARKETING
TELECOMMUNICATIONS
January 2017 - January 2019 (2 years)
Respond to customer requests and solve their problems. Sell products and services by phone. Meet and exceed monthly sales targets.
Listening File qualification Commercial proposal Invoice processing Complaint processing
OFFSHORE VALLEY
B2B APPOINTMENT SETTING
January 2020 - January 2021 (1 year)
Contact companies to schedule sales appointments. Maintain an up-to-date customer database. Collaborate with the sales team to optimize appointment setting strategies.
MSE CALL
B2B APPOINTMENT SETTING
January 2022 - January 2023 (1 year)
Handle incoming and outgoing calls for appointment setting. Ensure regular follow-up with potential clients. Study and offer tailor-made commercial proposals. Contribute to increasing the company's sales.