Freelancer profile translated to English.

Description

Hello, my name is Salma.

I have several years of experience in sales, customer relations, and project management. Passionate about entrepreneurship, communication, and business development, I enjoy supporting professionals in the success of their projects. Serious, organized, and attentive, I can help you with commercial prospecting, customer service, administrative management, data entry, and various remote support tasks.

Languages

French
Native or bilingual
Arabic
Native or bilingual
English
Fluent
Spanish
Conversational

Workplace preferences

Remote only

Primarily works remotely

OGS / Groupe BMCE Bank
Banking Executive
August 2022 - September 2024 (2 years and 1 month)
Casablanca, Morocco
• • Management and monitoring of client files related to international trade operations (documentary credits and collections).
• • Verification of document compliance and coordination with clients and banking partners.
• • Contribution to risk management and customer satisfaction through personalized and rigorous support.
Crédit du Maroc Casablanca,Maroc
Account Manager
January 2021 - May 2021 (4 months)
• • Receiving and contacting clients.
• • Commercial prospecting.
• • Carrying out banking operations (withdrawals, deposits, check deposits, etc.).
• • Ensuring after-sales service (handling complaints).
Wafa Immobilier Casablanca,
Internship
June 2019 - August 2019 (2 months)
Morocco
• • Ensure the cleaning and maintenance of common areas in co-ownerships.
• • Implement hygiene and safety protocols.