Salaheldin Abuzaid

Client: NHC Innovation (NHCI) | Digital Product Management & Operating Model Transformation

•Conducted a comprehensive current state assessment of organizational structures, processes, and governance to identify systemic inefficiencies and operating gaps.

•Designed and developed a future-state Target Operating Model (TOM) integrating people, process, technology, and governance, ensuring alignment with strategic objectives and Vision 2030 priorities.

Client: Social Development Bank (SDB) | Social & Economic Impact Framework for Social Financing

•Conducted historical data analysis (1973–2024) to identify key trends and success indicators, ensuring evidence-based decision-making.

•Built and institutionalized an extensive KPI library with 1,100+ indicators to measure the impact of existing and future financing products.

•Analyzed beneficiary feedback and outcome data using KPI metrics to generate data-driven impact insights for internal and external reporting.

•Participated in writing a business requirements document (BRDs) and guided development of dynamic dashboards

Client: Social Development Bank (SDB) | Formulating Jada30 Strategy

•Designed the full strategy and target operating model (TOM) for Jada30, an SDB initiative to serve as a national venture builder and entrepreneurial hub.

•Led comprehensive current state assessment covering organization structure, service offerings, stakeholder needs, and competition in the GCC region.

•Crafted vision, mission, values, and strategic roadmap using a phased implementation approach.

Client: National Housing Company (NHC) | Establishment of Corporate Performance Management System (CPM)

•Directed the management and oversight of the BSC tool, ensuring seamless communication and providing guidance to all NHC business stakeholders.

•Orchestrated strategic planning workshops and created a KPI library with 50+ indicators aligned with the Housing Program for Vision 2030 and priorities.

Client: Kafaa Efficiency Excellence | National Center of Meteorology (NCM)Oct 2022 – Feb 2023

•Played a key role in initiating the Enterprise PMO, aligning project governance with Vision 2030 and ministerial mandates.

•Designed PMO frameworks, operating structures, and reporting systems to manage national-level programs.

•Supported implementation of standardized project lifecycle processes and stakeholder engagement plans.

•Conducted capability assessments and roadmap development for portfolio and initiative alignment.

Client: Kafaa Efficiency Excellence | Ministry of Industry and Mineral Resources (MIM)May 2022 – Oct 2022

•Designed a comprehensive Target Operating Model including Balanced Scorecard, FTE analysis, org structure, policy, and process mapping.

•Formulated a streamlined strategy to identify systemic challenges and transform them into actionable initiatives using an impact/effort matrix.

Client: Lowe RentalFeb 2022 – May 2022

•Conducted consulting-driven optimization of logistics and procurement, managing contracts worth over $1.5M.

•Reduced operational costs by 20% through supplier negotiations, vendor management strategies, and cost control measures.

•Designed and implemented SOPs and process improvements, reducing inefficiencies by 30% and doubling profitability.

•Automated data-entry tasks and administrative processes, resulting in a 40% reduction in manual workloads.