Freelancer profile translated to English.
Back to original languageAbout Saïd
As an experienced product management consultant, I have successfully implemented business processes, developed optimization strategies, and provided decision-making tools to executives. With extensive experience in project management and IT, I am well-versed in Agile methodologies, cybersecurity, and enterprise resource planning. Additionally, my business analysis expertise includes business process modeling, data analysis and visualization, prototyping, system design, and technical documentation.
My strong financial background in accounting, auditing, financial analysis, financial modeling, and reporting gives me a unique perspective on product management. I am also a Certified Information Systems Auditor, which has allowed me to ensure the proper functioning and security of information systems throughout my career.
In my previous roles, I have led the continuous improvement of solutions, managed product backlogs, and overseen the development of newly developed products. I am adept at articulating the product vision and user stories in a clearly understandable manner for development teams, while also managing, sorting, and prioritizing features in backlogs.
Overall, I am passionate about bridging the gap between business and technical teams to deliver innovative solutions that exceed expectations.
French
Native or bilingual
English
Native or bilingual
Can work on-site
Villeneuve-d'Ascq (up to 50km)
Experience
- LakeFront SolutionsSenior ConsultantCONSULTING AND AUDITSOctober 2020 - Today (5 years and 8 months)United States- Scoping, project management, and end-to-end project steering- Process modeling and improvement (BPMN)- Identification of direct and indirect impacts related to projects- Creation of functional and ergonomic mockups for applications- Audit of existing systems, proposal, and deployment of solutions- Change management and user training- Drafting and updating documentation- Coordination with business units and production teams- Monitoring application RUN by supporting all technical teams- Operationalization of process monitoring tools- Implementation of knowledge management processes- Formalization and configuration of JIRA, Quickbooks, and Wave tools (Spaces, Workflows, Ticket Types, Custom Fields, Screens, User Access, Etc...)- Presentation of Agile SCRUM / KANBAN methodologies- Validation of the implemented solution against the requirements defined in the specifications- Coordination of various stakeholders- Delivery to development, testing, and production environments- Responsibility for project progress reporting (schedule, budget, risks, alerts)- Participation in evolutionary and corrective maintenance activities- Ensuring the proper functioning and security of information systems
- PEP BOYSE-commerce/Sales Audit/Consumer Credit ConsultantRETAIL (SMALL BUSINESS)March 2018 - October 2020 (2 years and 7 months)Philadelphia Metropolitan Area, USA- Audit of daily sales data for over 1000 stores and resolution of all transaction errors in the sales audit system: missing transactions, duplicate transactions, and out-of-balance transactions- Reconciliation of the sales audit system with e-Commerce platforms (Amazon & eBay)- Creation of SQL queries to gain insights from data- Data visualization to facilitate decision-making for various stakeholders- Monitoring gift card activity, evaluating issues and potential fraud problems- Analysis of fleet reports to ensure data flows between systems and debtor accounts- Participation in the migration of the legacy E-commerce system to SAP Hybris- Validation of functional specifications- Configuration of the back office (user, flow, access...)- Identification and drafting of a plan for monitoring anomalies, bugs, and production incidents- Management and optimization of tickets- Governance of data flows between different Sales Audit modules- Troubleshooting and resolution of point-of-sale software malfunctions using consoles and remote assistance- Performing tests and analyses on Sales Audit tool releases before and after going live
- PCS, LLCQuality Assurance External AuditorBANKING AND INSURANCEFebruary 2018 - February 2018Philadelphia Metropolitan Area, USA- Audit of financial statements for compliance, completeness, and accuracy- Preparation of documentation summarizing findings and communicating them to the manager
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Education
- Master of ScienceFox School of Business and Management - Temple University2017Master of Science (MS), IT Auditing and Cyber Security
- Bachelor of Business & Bachelor of ArtsTemple University - Fox School of Business and Management2016Bachelor of Business Administration (B.B.A.), Finance, General
Certifications
- CISAISACA2021