About Saïd
French
Native or bilingual
English
Fluent
Arabic
Native or bilingual
Experience
- Indépendant / Auto-entrepreneurAdministrative Assistant & Remote Right-Hand for Freelancers and ExecutivesHUMAN RESOURCESJuly 2023 - Today (2 years and 11 months)Toulouse, FranceAdministrative and organizational assistance for freelancers and executives.One-off or recurring interventions to structure administrative tasks, prepare and follow up on files, draft and format documents, manage email exchanges, and ensure rigorous task follow-up.Support as a remote administrative right-hand: priority organization, reminders, deadline tracking, administrative coordination.Clear work method, defined scope, and fluid communication.Operational assistance only, without legal or accounting advice.Experience with executives, restaurateurs, and operational structures requiring rigor and responsiveness.
- Clients divers / Missions administrativesRemote Administrative AssistantHUMAN RESOURCESJanuary 2021 - June 2023 (2 years and 5 months)Toulouse, FranceAdministrative interventions for various clients (freelancers, small businesses, and entrepreneurs).Email management, administrative follow-up, filing and archiving of documents, drafting of correspondence and internal documents, priority organization, and daily administrative support.Remote work with a high level of autonomy, adherence to deadlines, and clear communication with stakeholders.
- Hôtellerie & Restauration – Multi-établissements (Toulouse)Senior Operations Manager / Office ManagerHOSPITALITYJanuary 2018 - Today (8 years and 5 months)Toulouse, FranceOperational and administrative management of several establishments in the hospitality and restaurant industry.Team management (up to 10+ employees), scheduling, work organization, and on-site supervision.Administrative and financial management: budget monitoring, cost control, supplier relations, profitability optimization.Liaison between management, teams, and external service providers. Priority management, reporting, and resolution of complex operational situations.On-site experience providing strong decision-making, anticipation, and process structuring capabilities.
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Education
- Leader ManagerAccor Académie2025Formation au management opérationnel et au leadership en environnement hôtelier. Développement des compétences en management d’équipe, communication managériale, gestion des priorités, pilotage de la performance, conduite du changement et prise de décision. Approche orientée terrain, efficacité opérationnelle et accompagnement des équipes.
- Operating PermitAccredited Organization (CCI / UMih / Authorized Training Center)2025Formation réglementaire obligatoire pour l’exploitation d’un établissement de restauration ou de débit de boissons. Cadre légal et responsabilités de l’exploitant, prévention de l’alcoolisme, protection des mineurs, réglementation des licences, sécurité, obligations administratives et pénales. Application concrète en environnement de restauration et d’hôtellerie.