About Said
- Installation, configuration, and deployment of IBM FileNet, ICM and Datacap platforms
- Deployment and evolution of IBM FileNet solutions (Content Engine, Process Engine, ICN)
- Document automation with IBM Datacap (OCR, business rules, integration)
- Design of ECM/BPM solutions (workflows, Case Manager)
- Level 3 production support (incident analysis, troubleshooting, optimization)
- Java backend development and FileNet API integration
- Training of technical teams and skills transfer
- Projects facing challenges
- Performance optimization
- Migration and modernization of ECM platforms
- Stabilization of production environments
French
Native or bilingual
English
Conversational
Arabic
Native or bilingual
Russian
Fluent
Experience
- GACOSIFounder, Consultant, and Project ManagerJune 2009 - Today (17 years)Casablanca, MoroccoMaintenance and support of the ECM BPM platform (IBM Case Manager, Datacap, FileNet, Content Navigator, etc.) at the Deposit and Management FundAssistance to a Society for International Cooperation in drafting the terms of reference for the implementation of a Marketplace aimed at promoting social and solidarity economy projects managed by women artisansResponsible for upgrading the IBM ECM BPM platformTechnical manager for the architecture and installation of the Cadic Zephyr platform within the Moroccan administration's archive management departmentImplementation of electronic signature and transmission of documents with IBM Case Manager for the Management FundTraining Manager on IBM FileNet and IBM Datacap Platform and Deployed Applications (Architecture, FileNet Content Engine Administration, Case Manager, Content Navigator, Datacap, Troubleshooting) for Multinational information technology companyImplementation of the Archives management system, IBM FileNet P8 platform, for the Management FundImplementation of the Paris 2021 Congress portal for the Center for Teaching and Development of Homeopathy (France)Technical and Functional Manager for the implementation of the project of dematerialization of the management processes and follow-up of the Notaries' deposits for the Management FundTechnical Manager for the implementation of a reporting module of an Insurance Company's Document SystemTechnical Manager for the implementation of process improvements for the Telecom companyTechnical Architect of the platform for the digitalization of content and records for Railway National OfficeTechnical and Functional Manager for implementing Content Digitalization system for Sales, Financial and HR departments of Insurance and Pension companyTechnical Manager for implementing Record Management system for Agency operating in promotion of small and medium businessTechnical Manager for migration of Call Centers knowledge bases of Telecom company
- SYSINF ServicesSelf-employed IT ConsultantNovember 2004 - May 2009 (4 years and 6 months)Technical Manager for the implementation of a system of collaboration and synchronization of the data of the Moroccan and Spanish national companiesTechnical consultant within the framework of the development of new modules for the Software Editor Cadic (France)Responsible for implementation FileNet content management and process management system for Tunisian Holding CompanyProject manager for implementing Knowledge Management system for Telecom company (Morocco)Project manager for implementing Record Management system for Ministry (Morocco)Technical Consultant responsible for implementing process automation for Airline CompanyProject manager for implementing content management system for Agency operating in promotion of small and medium business (Morocco)Functional Consultant, responsible for specification of loan process automation for Moroccan BankTechnical Consultant responsible for implementing of the Human Resources Management portal with the use of FileNet workflow engine to automate processes for Insurance and Pension company (Morocco)
- CBITechnical ConsultantMay 2003 - October 2004 (1 year and 5 months)Implementation of business processes automation for Insurance and Pension company (Morocco)Implementation of claims processing for Moroccan Post
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Education
- Computing machines, systems and networks Engineer (Master degree)Petersburg State Railway University2000Computing machines, systems and networks Engineer (Master degree)
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Certifications
- IBM Cloud Essentials V3Cognitive Class2022