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Pacôme DenonPD

Pacôme Denon

AI Customer Service & Order Agent: Agri-food

€800/day
Paris, FR
0-2 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Pacôme

I help agri-food SMEs save 20 hours per week by automating their order management and logistics disputes. All this, without needing to hire or use complex tools.

Specifically:

I implement an AI customer service agent capable of automatically responding to your customers' and carriers' emails (order entry, delivery tracking, technical sheets, complaints...).

All while maintaining a human, professional tone that is 100% faithful to your brand image!

Result: Less paperwork and halved support costs.

And: For the price of a coffee a day, increase your sales by 38% thanks to instant responsiveness and free up your teams to grow your SME!
  • English

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • Garden Tech Solution
    Community Manager
    AGRICULTURE
    January 2026 - Today (5 months)
    Porto Novo, Benin
    At Garden Tech Solutions – GTS FARM, I manage the strategic direction of the digital presence, merging the rigor of e-reputation management with the innovation of GenAI. My mission is to transform the editorial line into a true growth lever, where each piece of content serves as a bridge between complex agronomic expertise and the practical needs of the field. By fostering an engaged community around sustainable agriculture challenges for 2026, I don't just manage interactions: I build credible and visionary brand authority. Through the design of AI agents, I optimize the production of educational value, ensuring GTS FARM maintains a leadership position capable of converting a digital audience into a network of high-performing and technically equipped producers.
    Artificial Intelligence (AI) AI Agent Prompt Engineering & AI Agent Creation Editorial Strategy & Agro-Tech Storytelling Technological Watch and Data Communication
  • Agence d’Agents IA
    AI Customer Service Email Agent
    AGRICULTURE
    January 2026 - Today (5 months)
    I help agri-food SMEs save 20 hours per week by automating their order management and logistics disputes. All this, without needing to hire or use complex tools.

    Specifically:

    I implement an AI customer service agent capable of automatically responding to your customers' and carriers' emails (order entry, delivery tracking, technical sheets, complaints...).

    All while maintaining a human, professional tone that is 100% faithful to your brand image!

    Result: Less paperwork and halved support costs.

    And: For the price of a coffee a day, increase your sales by 38% thanks to instant responsiveness and free up your teams to grow your SME!
  • Magique Santé Globale
    Community Manager
    November 2025 - January 2026 (3 months)
    As Community Manager for Magique Santé Globale, I led a hybrid communication strategy combining technological innovation and human well-being. My mission was to transform complex technical services—such as AI health assessments (Physio Scan) or meta-therapy—into authentic and accessible narratives, perfectly aligned with the requirements of the Andromeda algorithm (Facebook 2026). Beyond simple content management, I designed a true digital ecosystem: from the emotional launch of a living space (the Magic Health Bar) to the implementation of high-conversion promotional campaigns based on empathy and therapeutic education. My strength? Creating a deep bond of trust between the brand and its community, while optimizing sales performance through sensory storytelling and a fine mastery of holistic health customer journeys.
    Artificial Intelligence (AI) AI Agent Visual Creation by Artificial Intelligence Technological Watch & Adaptability Mastery of the Andromeda Algorithm (Facebook 2026)

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Education

  • Professional Bachelor's degree in Agricultural Finance
    School of Agribusiness and Agricultural Policy
    2025
    La formation en Finance Agricole vise à doter les étudiants de compétences solides en analyse financière appliquée au secteur agricole et rural. Elle couvre notamment l'économie agricole, les mécanismes de financement des exploitations et des PME agricoles, la gestion des risques, l'évaluation de projets, ainsi que les politiques agricoles et le crédit rural. Cette formation permet de comprendre le fonctionnement des systèmes de production agricole, les contraintes spécifiques du secteur et le rôle des institutions financières dans le développement agricole et la sécurité alimentaire.

Skill set

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