Freelancer profile translated to English.
Back to original languageAbout Safoura
As a Banking Operations Officer, I assist you in the efficient and secure management of your daily financial operations. I ensure transaction compliance, processing quality, and customer satisfaction. Thanks to my rigor, analytical skills, and mastery of banking procedures, I contribute to optimizing processes and reducing operational risks. I regularly handle the processing of transfers, payment method management, transaction monitoring, client file follow-up, and issue resolution, while guaranteeing compliance with current regulations. My goal is to provide a reliable, responsive, and high-value service.
French
Native or bilingual
English
Conversational
Remote only
Primarily works remotely
Experience
- Afriland First Bank,Banking Operations OfficerBANKING AND INSURANCEJanuary 2025 - Today (1 year and 7 months)Yaoundé, Cameroon• - Analyze the compliance of financing files with internal policies and the banking regulatory framework before validation and execution, ensuring the rigor and accuracy of processed data.• - Apply vigilance and risk control principles in the daily processing of files, in line with AML/CFT provisions covered by my risk management training.• - Design monitoring tools and dashboards to ensure reliable control of a multi-client portfolio, ensuring rigorous traceability of operations and smooth information flow to management.• - Define and manage a structured recovery strategy, implementing weekly forecasts and performance indicators to anticipate deviations, in compliance with the agreed SLA.
- Commercial BankJunior Credit AnalystBANKING AND INSURANCEMay 2024 - December 2024 (7 months)Advans Cameroon Akwa, Douala, LT, Cameroon• - Assess the financial risk of financing files by analyzing income statements and the economic situation of companies, using numerical data and rigorous analysis models.• - Assemble credit files and draft regulatory summary reports for decision-making committees, requiring accuracy, reliable figures, and clear presentation within tight deadlines.
- Digicapital Asset Management,Intern - Portfolio ManagementBANKING AND INSURANCEJanuary 2024 - March 2024 (2 months)Yaoundé, Cameroon• - Monitor and manage a client portfolio with comprehensive individual file keeping and debt analysis.• - Handle customer complaints and implement structured recovery actions (investigations, negotiations, follow-ups), reinforcing a methodical approach to discrepancy resolution and execution monitoring.
Recommendations
Be the first to recommend Safoura
Help this freelancer shine by sharing your experience working together.
These freelancer profiles also match your criteria
Agatha Frydrych
Backend Java Software Engineer
4.7
(3)
2
Baptiste Duhen
Fullstack developer
4.6
(4)
5
Amed Hamou
Senior Lead Developer
4
(2)
7
Audrey Champion
Web developer
4.3
(3)
4
Education
- Master in BankingIRIC - Higher Institute of International Relations of Cameroon2024Master en Banque
- Bachelor's degree in Economic and Financial EngineeringUniversity of Yaoundé II - SOA2023Licence en Ingénierie Économique et Financière
Certifications
- Power BI PL-300 CertificationLinkedin Learning2026