Freelancer profile translated to English.

Description

Hello,

I am a professional trainer and coach, specializing in sales techniques and operational management, with over 20 years of field experience. For 5 years at SFR, I had the opportunity to train in-store sales teams on the entire commercial cycle: from customer reception to closing sales, including objection handling, cross-selling, and loyalty.

But my mission didn't stop there. I also supported managers in steering their teams, providing them with concrete tools to lead, motivate, and develop the skills of their employees. My approach combines proven methodology, realistic simulations, and individual coaching to ensure real performance improvement.

Today, I put this expertise at the service of companies that want to develop their sales forces and strengthen their frontline management. My goal: to transform knowledge into concrete results on the ground.

Would you like us to discuss adapting a tailor-made program for your teams?

Industry field of expertise

Languages

French
Native or bilingual
English
Conversational
Arabic
Native or bilingual
Spanish
Basic

Workplace preferences

Can work on-site

Marseille (up to 50km)

Moveup
TEF TRAINER
CULTURE
March 2024 - March 2025 (1 year)
Marseille, France
Define teaching methods and design training tools to prepare them for the TEF. Conduct French training sessions for adult FLE students.
8c
Light Transport TRAINER
TRANSPORTATION
January 2023 - June 2024 (1 year and 5 months)
Marseille, France
Training trainees on T3P regulations, specific training for taxi and VTC professions, capacity for goods and passenger transport. Skill development according to the pedagogical booklet. Application of established procedures and FCO (Mandatory Continuing Education).
Pôle emploi
PROFESSIONAL INTEGRATION TRAINER
PUBLIC SECTOR
September 2022 - July 2023 (10 months)
Marseille, France
Welcome and train job seekers to better integrate them into the job market. Lead 17 workshops on job searching, IT tools, social networks, and business creation.