About Safiéna
English
Native or bilingual
Experience
- Entreprise privéeB2C AND B2B SALESSeptember 2024 - February 2025 (5 months)Paris, FranceB2B sales (meetings at trade shows) and B2C (calls, English level tests) Customer relations and loyaltyLead management Sales negotiationCreation of Canva presentations to promote the companySocial media video ideas (attract leads)Data analysis and tracking on Excel
- Commerciale & Chargée de développement marketingMyEcoToteAugust 2024 - January 2026 (1 year and 5 months)Paris, FranceBusiness development and customer relations: prospect conversion via Instagram, email, and phone,Incoming lead management and follow-ups,Customer service/after-sales service and loyalty,E-commerce site management, Instagram/TikTok animation, and marketing actions.
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Education
- Understanding Key Account Management2024Comprendre la Gestion des Grands Comptes
- Bachelor in Digital Marketing and Business ManagementParis Business School2023