Freelancer profile translated to English.

Description

Rigorous and attentive virtual assistant, I specialize in email management, customer support and remote administrative tasks. Thanks to my experience in banking back office and sales, I have developed excellent organization, a strong sense of priorities and careful written communication. Passionate about technology, I master office tools, professional messaging and chat moderation. I am available, responsive and committed to providing a quality service to lighten the burden on my clients and allow them to focus on the essentials.

Languages

French
Fluent
English
Conversational
Malagasy
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Accès Banque Madagascar
Back Office
August 2022 - October 2022 (2 months)
• Processing several hundred files per day with rigor and precision
• Archiving and managing finalized credit files
• Digitization, monitoring and organization of documents in progress
• Contribution to the optimization of the administrative flow and the quality of service
Store Center Ambatondrazaka
Commercial
RETAIL (SMALL BUSINESS)
August 2021 - August 2022 (1 year)
Ambatondrazaka, Madagascar
• Reception and personalized advice to customers according to their needs
• Shelving, labeling and organization of stock
• Sales, collection and cash management
• Participation in the animation of the store to increase sales
• Contribution to customer loyalty thanks to excellent interpersonal skills