Safa Garbaya

Table service: warm welcome of customers, order taking and service follow-up. Preparation & logistics: taking takeaway orders, managing product inventory. Payment processing: cash register management, payment processing, and daily closing. Customer relations: customer loyalty, handling customer feedback, and maintaining a high level of satisfaction.

Internal Communication: organizing internal and corporate events to motivate employees, active communication on Intranet. External and Digital Communication: developing external communication strategies to enhance brand awareness as well as managing the company's social media, by creating engaging content.

Development of upselling strategies, generating increased sales through complementary product offers. Implementation and management of telemarketing campaigns to promote the company's solutions to prospects. After-sales service management: handling customer requests and product return follow-up.