About Sadiq
French
Native or bilingual
English
Fluent
Experience
- VeoliaEAM Functional LeadENERGY AND UTILITIESJuly 2024 - Today (1 year and 11 months)Paris, France• Daily management of HxGN EAM environments with over 99% availability, expanding support from 8 to 12 entities and 7,000+ users.• Implementation of key HxGN EAM features, including the Permit to Work module, and collaboration with business teams to develop fleet and building management functions.• Testing with the DEVs team on an AI agent capable of analyzing maintenance and asset data.• Optimization of data processes (collection, validation, integration), reducing processing time by 30% and improving quality.• Creation of ServiceNow Dashboards, providing better visibility on KPIs and accelerating decision-making.• Targeted training on new EAM features, achieving 90% adoption within 30 days and reducing support tickets by 25%.
- VeoliaEAM Functional Lead / Deployment CoordinatorENERGY AND UTILITIESMay 2022 - June 2024 (2 years and 1 month)Levallois-Perret, France• Optimization of HxGN EAM environments to ensure maximum availability and service continuity.• Improvement of data flows, with +30% accuracy, providing a stronger foundation for strategic decisions.• Monthly management of over 40 tickets on ServiceNow, meeting 100% of SLAs, reducing resolution times by 25%, and creating over 10 dashboards for better activity monitoring.• Design and delivery of training, with an adoption rate of over 90% for new features.• Participation in the preparation of the migration from Infor Cloud to HxGN Cloud for a smooth transition.
- VeoliaCMMS Technical-Functional ConsultantENERGY AND UTILITIESMay 2020 - April 2022 (1 year and 11 months)Levallois-Perret, France• Management of several HxGN EAM environments for BUs spread across multiple countries, ensuring stability and rapid incident resolution.• Installation and configuration of the GIS module (ArcGIS Server), enabling advanced geospatial tracking of assets.• Optimization of business rules via SQL Flexes and the Extensibility Framework, extending functionality to over 3 entities.• RUN management on ServiceNow with 100% SLA compliance and a 15% improvement in first-contact resolution rate.
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Education
- Master 2, Industrial Systems DependabilityUniversité Le Havre Normandie2019Master 2 , Sûreté de Fonctionnement des Systèmes Industriels
- Bachelor's Degree, Maintenance Engineering Applied to Industrial SystemsUniversité Le Havre Normandie2017Licence, Ingénierie de la Maintenance Appliquée aux Systèmes Industriels
Certifications
- Professional Scrum Product Owner IScrum.org2025