About Sadayif
English
Native or bilingual
Experience
- Direct Switch LtdCustomer Care SpecialistFebruary 2023 - March 2024 (1 year and 1 month)I handled customer inquiries, resolved issues, and sold electricity contracts while building strong client relationships.
- Go-OpticsChat Support & Order Processing AssociateMay 2024 - March 2025 (10 months)I handled live chat support, processed and verified prescription orders, tracked shipments, and resolved customer issues to ensure smooth shopping experiences.
- Talk AgentChat Support & Billing AssociateApril 2025 - January 2026 (9 months)I handled billing and account inquiries, processed refunds and cancellations, resolved technical issues, and maintained professional communication with clients.
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Education
- Matriculation GC Intermediate in ICS PhysicsThe EducatorsMatriculation GC Intermediate in ICS Physics