Sabrine Yanelle B.

- Large international company.

- Telecommunications sector.

- Key deliverables:

Project management and quality management: supervision of the correction process, including management, monitoring of requested corrective actions, and coordination with business support teams for validation and feedback;

Execution and follow-up of operations: planning, monitoring, and executing necessary operational updates, and following up on processes to maintain alignment with project objectives;

Resynchronization project for the 2024 Finance Law: adoption of solutions in the context of a major overhaul program and correction of billing errors to comply with new tax regulations.

- Challenges encountered:

Multi-stakeholder context with tight deadlines and strong regulatory stakes;

Coordination of validations between technical and business teams;

Rigorous monitoring within a major system overhaul framework.

- Solutions provided:

Implementation of collaborative tools for monitoring and reporting;

Structuring and simplifying project documentation;

Follow-up and coordination of stakeholders to ensure the compliance and quality of deliverables.