About Sabrina
- Strategic and operational diagnostics
- Strategic plans, roadmaps, and growth trajectories
- Prioritization based on business impact and ROI
- Business plans, economic models, and profitability analyses
- RevOps structuring and management models
- KPI definition and executive reporting
- Performance dashboards (HubSpot, Salesforce, Pipedrive, Tableau, Looker, Power BI)
- Process optimization and data reliability
- Project governance and steering committees
- Progress tracking, risk management, and arbitration
- Strategic workshops and change management
- Team and cross-functional project support
French
Native or bilingual
English
Native or bilingual
Spanish
Basic
Experience
- Onoff TelecomRevenue Operations & Strategic Projects ManagerTELECOMMUNICATIONSSeptember 2023 - Today (2 years and 9 months)Paris, France• Managed cross-functional projects between Sales, Support, Marketing, and Product departments: tracked deliverables, reported progress, identified risks, and proposed corrective action plans.• Structured performance measurement: defined KPIs, implemented multi-team dashboards (HubSpot, Tableau, Looker Studio), and conducted strategic analyses to identify growth levers and prioritize development and improvement initiatives.• Designed and managed the strategic roadmap in coordination with leadership teams to ensure alignment and prioritization of key initiatives.• Led scoping workshops with operational teams and managed strategic alignment rituals between departments to ensure coherence and progress of cross-functional initiatives.• Conducted operational efficiency diagnostics and deployed improvement levers (new sales strategy, AI automation), achieving measured gains: +100% in appointments and -40% in L1 support workload.
- WoodooSales Operations ManagerBIOTECHJanuary 2023 - August 2023 (7 months)Paris, France• Diagnosed and redesigned internal processes to strengthen team collaboration and operational performance.• Designed performance management indicators and created performance tracking dashboards.• Defined a continuous improvement roadmap and aligned it with growth strategy.• Implemented and documented internal tools, automations, and procedures to ensure data reliability and facilitate the management of operations and internal projects.
- Fibrenoire/VidéotronSenior Business Operations & Strategy ManagerTELECOMMUNICATIONSJune 2021 - August 2022 (1 year and 2 months)Montreal, QC, CanadaManaged the Connectivity and Managed Services product portfolio (14M ARR in 2021).Managed the Connectivity product portfolio.• Led the strategy and coordinated high-impact transformation projects (efficiency, profitability, innovation) aligned with leadership's strategic objectives, including the development of a new managed services offering for SMEs.• Developed business plans and managed strategic initiatives (budgets between €200K and €500K), including the development of an equipment refurbishment plan generating an estimated cost saving of €1.5M per year.• Developed and monitored the strategic and budgetary roadmap, prioritized according to senior management objectives.• Implemented performance management and monitoring dashboards for sales and operations, identifying growth and continuous improvement levers: adjusted pricing strategy leading to a +10% margin and +5% average order value.• Facilitated steering committees, training sessions, and business workshops to foster buy-in for transformations, ensure clear communication of strategy, and support operational change.
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Education
- Master of ScienceHEC Montreal2019Master of Science
- nullUniversité Paris 1 Panthéon-Sorbonne2016