Freelancer profile translated to English.

Description

I am a versatile virtual assistant based in Madagascar, with proven experience since 2015.

My professional journey began at Webhelp, where I held the position of quality controller within a globally recognized customer relations center. I then joined Smartelia as a remote personal assistant, before collaborating with several French e-commerce sites.

These experiences have allowed me to develop a true passion for customer relationship management. Providing a positive experience and leaving a satisfied customer is, for me, a priority and a source of daily motivation.

Rigorous, adaptable, and results-oriented, I can take on any task with a clear and structured procedure.

👉 Do not hesitate to contact me, I would be delighted to discuss with you

Languages

English
Conversational
French
Fluent
Malagasy
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Les Cyclistes Branchés
Virtual Assistant (occasional task)
E-COMMERCE
October 2017 - Today (8 years and 9 months)
Antananarivo, Madagascar
Updating product sheets on WordPress:
- Archiving product sheets that no longer exist
- Updating existing sheets (price, text, photo, ...)
- Creating new product sheets
Wordpress Microsoft Office Emailing
Connexionfranco.coop
Database Management
CIVIC AND SOCIAL ORGANIZATIONS
July 2019 - September 2019 (2 months)
Antananarivo, Madagascar
- Conduct internet research.
- Ederctory training.
- Workplace exchanges.
- Update data on the site.
- File classification.
-Data entry
-Image cropping
Back-End Development Landing page Webdesign Data update
Tabenca
On Malt
Facebook Research
October 2018 - October 2018
Distance
Conduct research on Facebook pages.
Internet research