About Sabrina
French
Native or bilingual
English
Fluent
Experience
- CapfinancesIndependent Wealth Management Advisor –BANKING AND INSURANCENovember 2024 - Today (1 year and 8 months)Mérignac, FrancePersonalized client support in optimizing their financial, real estate, and tax assets. Analysis of the overall situation, development of tailor-made strategies, investment advice (life insurance, retirement savings plans, rental real estate, etc.), and regular portfolio monitoring. Listening, pedagogy, technical expertise, and results-orientation at the service of client objectives.
- Auchan RetailClient Relationship ManagerRETAIL (LARGE RETAILERS)March 2021 - June 2024 (3 years and 3 months)Bordeaux, FranceExperienced professional in client relationship management, satisfaction piloting, and loyalty. Team supervision, performance indicator (KPI) monitoring, complaint management, implementation of corrective actions, and sales animation. Strong adaptability, service orientation, and results-orientation.
- AuchanAssistant ManagerRETAIL (LARGE RETAILERS)June 2016 - March 2021 (4 years and 9 months)Bordeaux, FranceOperational support to the manager in daily team management and client satisfaction. Supervision of checkouts, schedule management, quality procedure monitoring, participation in staff training, and performance indicator analysis. Responsive, organized, and involved in the continuous improvement of the client experience.
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Education
- Test of English for International Communication (TOEIC) 935/990Test of English for International Communication (TOEIC) 935/990
- TOEIC, EnglishWall Street English France2024TOEIC, English