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Sabrina MouëzaSM

Sabrina Mouëza

Data Entry Operator | 13 years of experience

€175/day
Soyaux, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Sabrina

Data Entry and Administrative Management Specialist – 13 years of experience


Hello! I am here to assist you with managing and optimizing your data with the rigor and precision your projects deserve. With over 13 years of experience in administrative environments (University, CAF, training organizations), I bring my expertise to your efficiency.

Why entrust your tasks to me?
  • Absolute Reliability:Holding a Master's degree in Literature, I guarantee flawless data entry without any spelling or grammatical errors.
  • Versatility:Entry of complex documents, indexing, digital archiving, or database management.
  • Confidentiality:Accustomed to handling sensitive files, I guarantee complete discretion for your information.


**My services include**:
  • Data entry from documents provided in any format: paper, scanned, PDF, digital files
  • Document formatting and proofreading.
  • Database organization and structuring.

Available for remote work. Describe your needs via message, and I will respond within 72 business hours.
  • French

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • Secur Indoor
    Billing Manager
    June 2020 - October 2022 (2 years and 4 months)
    Créteil, France
    Responsible for a department managing over 6 million euros in turnover, I oversaw the operational and technical management of billing for a portfolio of over 50 clients.

    Main Responsibilities:

    Team Management:Transversal supervision of 7 Sales Administration staff in an open-plan office, schedule management, quality control, and regular team meetings to ensure cohesion and efficiency.

    Social Housing Expertise:Management of complex billing for about ten social housing providers, involving adherence to very specific contract entry and billing rules for each property.

    IS Project Management:Direct interface with the billing software provider to integrate complex business rules, test developments, and ensure system compliance.

    Process Optimization:Constant search for simplified data entry solutions for staff to combine work comfort and productivity.

    Reporting to Manager:Monitoring of service performance indicators and reporting of strategic alerts to management.
    Data Entry Administrative Management Document Entry Rigor
  • Secur Indoor
    Sales Administrator
    September 2017 - May 2020 (2 years and 8 months)
    Créteil, France
    Upon taking up my post, my priority was to audit and make the new billing software operational, which was not being used by the department.

    Key Responsibilities:

    IS Audit and Configuration:Full migration of existing data, correction of client files, and meticulous verification of all calculation parameters to ensure compliant invoice issuance.

    Deployment and Support:Project management of the testing phase with the provider, validation of billing flows, and progressive training of colleagues to ensure the definitive migration from the old to the new software.

    Operational Management:Entry and verification of complex contracts, ensuring the accuracy of data entered into the system.

    Client Relations & Disputes:Autonomous management of client disputes and payment reminders, maintaining a healthy aged balance during the software transition period.
    Data Entry Data Entry Operator Administrative Management Rigor Computerized Entry
  • Secur Indoor
    Administrative and Logistics Assistant
    August 2016 - September 2017 (1 year and 1 month)
    Créteil, France
    Within the operational department, I was responsible for receiving and processing housing security requests, acting as the direct link between clients and technicians.

    Main Responsibilities:

    Order Entry and Processing:Receiving requests via email or phone, entering intervention data, and assigning case numbers.

    Scheduling and Tracking:Confirming intervention dates and time slots with clients via email, and managing appointment rescheduling.

    Technical File Management:Relaying information between the manufacturing department (custom protections) and clients for specific dimensions.

    Field Relationship Management:Handling client complaints and reporting technical incidents that occurred during interventions.

    Physical Organization:Manual filing and archiving of paper files, work orders, and photo reports to ensure administrative follow-up of work.
    Data Entry Document Entry Administrative Management

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Education

  • Certified Competency Assessment Practitioner
    Com-c France, Vallauris
    2024
    Certification Praticienne bilan de compétences (à distance)
  • Master's Degree in Modern Literature
    Université Paris Est Créteil
    2009
    Master Lettres Modernes

Categories

  • Other