About Sabrina
Data Entry and Administrative Management Specialist – 13 years of experience
- Absolute Reliability:Holding a Master's degree in Literature, I guarantee flawless data entry without any spelling or grammatical errors.
- Versatility:Entry of complex documents, indexing, digital archiving, or database management.
- Confidentiality:Accustomed to handling sensitive files, I guarantee complete discretion for your information.
- Data entry from documents provided in any format: paper, scanned, PDF, digital files
- Document formatting and proofreading.
- Database organization and structuring.
French
Native or bilingual
Experience
- Secur IndoorBilling ManagerJune 2020 - October 2022 (2 years and 4 months)Créteil, FranceResponsible for a department managing over 6 million euros in turnover, I oversaw the operational and technical management of billing for a portfolio of over 50 clients.Main Responsibilities:Team Management:Transversal supervision of 7 Sales Administration staff in an open-plan office, schedule management, quality control, and regular team meetings to ensure cohesion and efficiency.Social Housing Expertise:Management of complex billing for about ten social housing providers, involving adherence to very specific contract entry and billing rules for each property.IS Project Management:Direct interface with the billing software provider to integrate complex business rules, test developments, and ensure system compliance.Process Optimization:Constant search for simplified data entry solutions for staff to combine work comfort and productivity.Reporting to Manager:Monitoring of service performance indicators and reporting of strategic alerts to management.
- Secur IndoorSales AdministratorSeptember 2017 - May 2020 (2 years and 8 months)Créteil, FranceUpon taking up my post, my priority was to audit and make the new billing software operational, which was not being used by the department.Key Responsibilities:IS Audit and Configuration:Full migration of existing data, correction of client files, and meticulous verification of all calculation parameters to ensure compliant invoice issuance.Deployment and Support:Project management of the testing phase with the provider, validation of billing flows, and progressive training of colleagues to ensure the definitive migration from the old to the new software.Operational Management:Entry and verification of complex contracts, ensuring the accuracy of data entered into the system.Client Relations & Disputes:Autonomous management of client disputes and payment reminders, maintaining a healthy aged balance during the software transition period.
- Secur IndoorAdministrative and Logistics AssistantAugust 2016 - September 2017 (1 year and 1 month)Créteil, FranceWithin the operational department, I was responsible for receiving and processing housing security requests, acting as the direct link between clients and technicians.Main Responsibilities:Order Entry and Processing:Receiving requests via email or phone, entering intervention data, and assigning case numbers.Scheduling and Tracking:Confirming intervention dates and time slots with clients via email, and managing appointment rescheduling.Technical File Management:Relaying information between the manufacturing department (custom protections) and clients for specific dimensions.Field Relationship Management:Handling client complaints and reporting technical incidents that occurred during interventions.Physical Organization:Manual filing and archiving of paper files, work orders, and photo reports to ensure administrative follow-up of work.
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Education
- Certified Competency Assessment PractitionerCom-c France, Vallauris2024Certification Praticienne bilan de compétences (à distance)
- Master's Degree in Modern LiteratureUniversité Paris Est Créteil2009Master Lettres Modernes
Categories
- Other