About Sabrina
French
Native or bilingual
English
Fluent
Experience
- Mission freelance – Académie Retail d’un groupe français – Environnement multi-sitesTraining & Transformation Director - Transition Management SupportRETAIL (SMALL BUSINESS)April 2025 - September 2025 (5 months)Managed the operational launch of a Retail Academy in a complex and demanding multi-entity environment.Deployed the 1st cross-functional program focused on customer experience and harmonizing managerial practices in the field.Key results:- Improved learner experience.- Overhauled the deployment plan and created more digital & experiential content, aligned with business objectives.- Unanimous buy-in for the new deployment plan from all concerned entities.
- Mestman Conseil et CoachingSenior Consultant – Operational Transformation & Training • Certified Coach (experienced executives)CONSULTING AND AUDITSSeptember 2024 - Today (1 year and 9 months)Supported companies in structuring, evolving, and transforming their operational training programs (Retail, Wholesale, Travel Retail).Designed agile and rapidly deployable blended programs, including pilot session facilitation, focused on customer experience, sales effectiveness, and upskilling field teams.Coached leaders, managers, and experienced executives at key career moments (Renewboarding®) to strengthen leadership, engagement, internal mobility, and employability.Key results:- Re-engagement of key talent in transformation contexts.- Improved field performance and increased autonomy for supported teams.- Clarified career paths and facilitated internal repositioning for experienced executives through Renewboarding®.
- SisleyInternational Training Director (Retail, Wholesale & Travel Retail)LUXURY GOODSJune 2018 - December 2021 (3 years and 6 months)Paris, FranceDeveloped an international training vision to support the growth of Retail, Wholesale, and Travel Retail markets.Created a premium, modular pedagogical program adapted to the expectations of subsidiaries and the brand's standards of excellence.Established the foundations of an international Retail Academy dedicated to upskilling field teams (trainers, beauty therapists, beauty advisors, beauty consultants).Key results:- Global adoption of hybrid training kits by markets (in-person, distance, mobile-first).- 35% conversion rate on the first B2C e-masterclasses.- Strengthened consistency and upscale of the retail experience.
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Certifications
- PROFESSIONAL COACH RNCP LEVEL 6LINKUP COACHING2024