Freelancer profile translated to English.
Back to original languageAbout Sabrina
I have been an entrepreneur since February 2023 and I am very **versatile, reliable, involved, proactive, and determined**.
I have over 15 years of experience and I am used to managing complex as well as repetitive tasks.
In my last professional experience, I went from technical assistant to head of assistants and then head of the administrative and field team in 7 years.
➡️The sectors in which I worked as an employee are:Design office(asbestos and lead diagnostics),Construction(painting, attic insulation), **non-profit sector**, and **restaurants**.
➡️In addition to classic administrative, management, and accounting tasks, I have agood overview of thingswhich allows me, for example, to delegate tasks, plan missions, anticipate orders... I also know how to read and work with architectural plans, and I am familiar with asbestos and lead regulations.
➡️I have also already created **websites**, I create posts for **social media**, and **emailings**.
➡️As an independent contractor, I have already carried out the following tasks: Client management, pre-accounting, data entry and verification, proofreading and layout, audio transcription, telemarketing, social media management and website updates, creation of specific tools related to an activity (Excel, pivot tables).
➡️Well, all this is a bit formal, but I can't help it... It's in my nature!!!
✔️In any case, it is with pleasure and enthusiasm that I will collaborate with you!
🚗I can carry out all missions remotely 💻.
French
Native or bilingual
Remote only
Primarily works remotely
Experience
- Petit Potin
On Malt
Customer Service / Email ManagementJuly 2023 - July 2023Grand Bourgtheroulde, FranceEmail management.Customer service.Resolution of problems encountered by clients and prospects. - LA BONNE PATEAssistant | Community ManagerRESTAURANTS AND FOOD SERVICEDecember 2021 - Today (4 years and 6 months)Grand Bourgtheroulde, France- Website creation and updates.- Creation of posts for social media (Facebook, Google Ads, Twitter, Instagram, Snapchat).- Menu creation.- Creation of tools for creating recipes, technical sheets, price lists, costs...- Creation and updating of a customer database.- Creation and sending of emailings.- Administrative procedures: CNTR accreditation requests (restaurant vouchers), Stripe, video surveillance authorizations...
- GEODEMTechnical Assistant, Head of Assistants and Team LeaderCIVIL ENGINEERINGSeptember 2014 - October 2021 (7 years and 1 month)Grand Bourgtheroulde, France- Handling customer requests, advice, writing, sending, and tracking quotes.- Order tracking (receipt, administrative and technical processing, delivery, invoicing, follow-ups).- Preparation of technical intervention files.- Planning of field interventions, liaison between surveyors and clients.- Recruitment, supervision, training of the administrative team and task delegation.- Writing and quality control of asbestos and lead reports (compliance with regulatory standards and decrees).- Management of disputes and complaints.- Ensuring the compliance of tasks performed by the teams.- Applying and enforcing operating procedures and job descriptions.- Ensuring the availability of equipment, compliance with procedures, and health, safety, environmental, and regulatory monitoring.
Reviews
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Education
- BTS Administrative AssistantISIFA2003
- Baccalaureate STT (Administrative Action and Communication)Lycée1998
Certifications
- Skills certificate "Lead a work team"CCI France2021