Freelancer profile translated to English.
Back to original languageAbout Sabrina
Experienced manager in complex bodily injury claims compensation for over 15 years, I evolved from technical expertise to managing specialized teams and then to steering strategic activities, combining risk governance, financial commitment control, and organizational transformation. Energetic, committed, and recognized for my ability to unite teams, I put my enthusiasm to work for performance, service quality, and team development.
French
Native or bilingual
English
Conversational
Can work on-site
Paris (up to 50km)
Experience
- AllianzSENIOR MANAGER - COMPLEX CLAIMS COMPENSATION AND RISK GOVERNANCEBANKING AND INSURANCEJanuary 2024 - Today (2 years and 6 months)La Défense, France
- Responsible for steering the complex claims compensation activity. Activity with high human, financial, and reputational stakes for Allianz France.
- Management of 15 specialized experts, supervision of a portfolio of over 2 billion euros in provisions and commitment authority up to €1.5 million.
- Governance & Steering of performance and quality indicators for a portfolio of 3,000 cases. Leading governance bodies and securing decisions on high-stakes cases. Contribution to the control of risks and financial commitments on cases exceeding €750k.
- Steering of cross-functional projects in conjunction with IT and finance departments, such as the deployment of a bodily injury claims assessment tool aimed at harmonizing practices and increasing team productivity, or the implementation of a new activity dedicated to analyzing the volatility of provisions, contributing to actuarial projection models and securing the Group's financial forecasts.
- Talent development and change management support. Management and skill development of employees in a competitive context. Implementation of structured onboarding programs, mentoring schemes, and feedback practices promoting autonomy, commitment, and collective performance. Development of team expertise, securing key know-how, and supporting organizational, tool, and process evolution.
- Swiss LifeSENIOR MANAGER - AUTO BODILY INJURY CLAIMSBANKING AND INSURANCEJanuary 2022 - January 2024 (2 years)Levallois-Perret, France
- Management of a team of 8 employees responsible for complex bodily injury claims, with responsibility for recruitment, team leadership, and performance monitoring.
- Supervision of high-stakes cases and arbitration of the most sensitive situations, in liaison with reinsurers for cases exceeding €2 million. Steering of the activity through performance, quality, and risk control indicators.
- Conduct of operational optimization projects and contribution to the evolution of management tools and methods.
- Direct AssuranceTechnical Referent for Severe Bodily Injury and International ClaimsBANKING AND INSURANCEJanuary 2019 - January 2022 (3 years)Suresnes, France
- Technical referent for severe and international bodily injury claims, intervening on complex cases and supporting claims handlers in their decision-making.
- Leading the expertise field through mentoring, training, and sharing best practices.
- Conducting quality audits, handling sensitive complaints, and participating in the company's technical committees.
- Designing monitoring tools and contributing to transformation projects aimed at improving operational efficiency.
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Education
- MASTER 2 PROFESSIONAL IN LITIGATION LAWUniversité Paris XI Sceaux2008MASTER 2 PROFESSIONNEL EN DROIT DES CONTENTIEUX
- MASTERY IN LAW "JUSTICE AND PROCEEDINGS"2007MAÎTRISE EN DROIT « JUSTICE ET PROCÈS