Sabrina B.

Creation of a consulting firm dedicated to training teams on UHNW luxury service standards. Development of the principle: "Anticipate before the client speaks," embodying the art of anticipation and relational excellence.

Executive training interventions, strategic consulting, and international conferences. Leading a 3-day program at the International Tourism Exhibition (2025) on Relational Elegance, Hotel Excellence, and Emotional Intelligence, for luxury hotels, gourmet restaurants, and high-end boutiques.

Managed the boutique with a focus on international UHNW and private clients. Created bespoke wardrobes and organized exclusive appointments. Collaborated directly with personal assistants and residence managers for personalized deliveries.

Personal mission for a UHNW client concurrently with my role as Versace Boutique Director. Implemented international luxury standards in the client's private residences. Full coordination of international travel (private aviation, visas, logistics). 24/7 executive and private assistance, managing complex schedules and confidential correspondence. Supervised 35+ employees across 4 villas: recruitment, training, HR management. Designed and deployed operational excellence and procedure manuals inspired by 5-star hospitality. Oversaw wardrobe, jewelry, and luxury purchases. Implemented sensory protocols: ambiance, scents, flowers, lighting. Maintained absolute confidentiality and a reputation for integrity and reliability. Served as Chief of Staff advisor, ensuring cohesion among butlers, chefs, and villa managers.