Freelancer profile translated to English.
Back to original languageAbout Sabrina
Hello,
I help owners, investors, and operators in structuring, optimizing, and upgrading their short-term rental properties and projects, according to luxury hotel standards.
With international experience (UHNW private residences, high-end hospitality), I intervene in operational organization, customer experience, and global property positioning.
My approach is both strategic and hands-on: I support on-site implementation to immediately improve service quality, perceived image, and performance.
I focus on:
• Operational structuring (SOP / House Bible)
• Process organization (with or without a team)
• Seamless and premium customer experience
• Preparing residences to host demanding clientele
As well as key levers:
• Property positioning and coherence
• Decoration & staging advice (hotel codes)
• Visual optimization (photos, platforms)
• Improvement of messaging and customer journey
• Increasing attractiveness and bookings
I work in various contexts:
– Project launch (Airbnb, residence, boutique hotel)
– Upgrading / repositioning
– Operational and profitability optimization
Having operated properties myself, I bring a strategic vision with a concrete understanding of the field.
Remote or on-site missions (France & Europe).
Audit & tailor-made support starting from €600.
In partnership with a Qualiopi certified training organization, some interventions can be integrated into training programs eligible for funding depending on company eligibility.
French
Native or bilingual
English
Fluent
Can work on-site
Paris (up to 50km), Nice (up to 50km), Lyon (up to 50km), Lille (up to 50km), Marseille (up to 50km)
Experience
- Olymp ConsultFounderHOSPITALITYJanuary 2023 - Today (3 years and 7 months)France– Audit and optimization of operations (processes, workflows, internal organization)– Structuring of private residences and short-term rental properties (Airbnb) with an approach inspired by luxury hospitality– Implementation of service standards (SOP) and welcome protocols– Improvement of customer experience and guest journeys– Team support and skill development– Optimization of positioning and overall performance (service quality, satisfaction, revenue)I intervene in launch, repositioning, or optimization phases, with a hands-on, results-oriented approach.Missions can be carried out remotely or on-site depending on project needs.
- Yves Saint LaurentBoutique ManagerJanuary 2019 - January 2022 (3 years)Nice, FranceManagement and motivation of a team of 8 people. Daily activity monitoring (schedules, objectives, organization). Management and loyalty building of a demanding clientele. Coordination of operations and ensuring adherence to procedures.
- UHNWIPrivate Personal AssistantJanuary 2016 - January 2019 (3 years)Dubai - United Arab EmiratesManagement of complex schedules and travel arrangements. Logistical coordination of daily projects. Trusted interface between stakeholders.
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Education
- Licence, Langues Étrangères AppliquéesUniversité de Lille (Charles de Gaulle)2009Licence, Langues Étrangères Appliquées
- University of Central Florida2008