Freelancer profile translated to English.
Back to original languageAbout Sabrina
Are you looking for reliable and structured support that not only manages projects but brings them to a successful conclusion?
As a certified project manager with a commercial background, I support companies and freelancers in organizing processes, implementing projects efficiently, and professionally handling administrative tasks.
My focus areas:
Project management (classic & agile) with a focus on clear structures and measurable results
Virtual assistance: organization, scheduling, research, client communication
Sales support: lead generation, follow-ups, CRM maintenance
International collaboration: fluent in German, English, Dari, Farsi, and Hindi
What sets me apart: efficiency, accuracy, and a focus on what matters. I work solution-oriented, proactively, and drive projects forward so that my clients can concentrate on their core business.
Whether startup, SME, or international team – I adapt quickly to new environments and deliver results that count.
German
Native or bilingual
English
Fluent
Hindi
Fluent
Persian
Fluent
Remote only
Primarily works remotely
Experience
- T-Systems Int. GmbHIT Project Manager Hyperautomation•TELECOMMUNICATIONSJuly 2022 - July 2025 (3 years and 1 month)München, Germany• Leadership and control of projects for digital transformation with a focus on hyperautomation• Planning, coordination, and documentation of complex IT projects• Ensuring project results in terms of time, quality, and budget, as well as identifying risks and developing suitable countermeasures• Conception and implementation of RPA solutions (UiPath) and AI-supported solutions for the automation and optimization of business and internal processes• Coordination of cross-functional teams and internal/external IT service providers to ensure smooth project execution• Conducting workshops and training to promote digital skills• Support in bid processes and tenders for digitalization projects
- MAN Service & Support GmbHProject ManagerNovember 2018 - June 2022 (3 years and 8 months)• Management of digital transformation projects with a focus on IT processes and automation• Collaboration with stakeholders at the executive level to optimize business processes• Escalation management, claim management, and change management to ensure project goals• Conducting workshops and training on agile methods and process optimization• Monitoring KPIs and ensuring adherence to project plans
- MAN Service & Support GmbHService Provider ManagerApril 2017 - October 2018 (1 year and 7 months)• Monitoring and improvement of service quality through the introduction of escalation management processes.• Ensuring compliance with Service Level Agreements (SLAs) and conducting regular quality checks.
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Education
- Training as an office communications clerkDeutsche Telekom AG2012Ausbildung zur Kauffrau für Bürokommunikation
- Bachelor of ArtsUniversity of Applied Sciences2016Bachelor of Arts