Freelancer profile translated to English.

Description

Experience in commercial, administrative, and customer service assistance since 2015.

I have worked in the security and wholesale (food) sectors.

I primarily worked with company-specific software, so learning new software is not an obstacle for me.

I wish to bring my skills to companies today, regardless of their sector of activity; I have a good capacity for adaptation.

If I choose to work as a freelancer, it is first and foremost to be the main point of contact for my clients, to be able to choose the best methods to accomplish the tasks entrusted to me, with the sole aim of providing you with the satisfaction of a finished and well-done job.

Languages

French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Foodex
Logistics Coordinator
RETAIL (LARGE RETAILERS)
April 2019 - September 2021 (2 years and 6 months)
Dispatching customer orders to our carriers for deliveries
Handling transport disputes
Issuing transport documents for reception/shipping
Filing preparation and delivery documents
Foodex
Customer Service Assistant
RETAIL (LARGE RETAILERS)
February 2016 - April 2019 (3 years and 2 months)
Managing the department's and personal email inbox
Receiving customer calls for orders or complaints
Entering orders into ERP, issuing invoices and credit notes
Reconciling delivery notes with invoices
Filing commercial documents
Training new recruits within the department
Creating statistical tables in Excel
National securite privee
Administrative Assistant
PUBLIC SAFETY
September 2015 - January 2016 (5 months)
Administrative management of the structure, declaration of URSSAF contributions
Issuing DAEs, drafting employment contracts
Client prospecting
Bid files
Filing and archiving all company documents (administrative and commercial)
Issuing quotes, invoices, and purchase orders
Creating Excel tables for invoice tracking
Managing agent schedules