Sabaht Aftab

During my internship at DK Création d’Entreprise, I was responsible for creating professional presentations using Prezi software to showcase the company's various training programs, particularly VTC (chauffeur) training. I also ensured the filing of invoices and receipts by date to maintain good administrative organization. In parallel, I managed customer relations by phone and email, responding to client requests and needs. I was also responsible for verifying registration files for VTC training: if documents were missing, I contacted clients directly to complete their files. Finally, I participated in the archiving and administrative follow-up of files.

During my internship at Résidence des Hirondelles, an EHPAD (nursing home) in Goussainville, I was responsible for welcoming residents' families. I received visitors, had them sign necessary documents, and made appointments when requested. I also managed phone calls, providing information and directing callers according to their needs. Furthermore, I participated in the filing of resident files and the archiving of administrative documents during my last week of internship.

During my four-month internship at a travel agency, I was responsible for several tasks related to marketing, commercial prospecting, and customer relations. I created promotional posters on Canva to attract new clients, then planned their distribution on Facebook by targeting people likely to be interested in the proposed trips. The agency notably organized group trips to various European countries, and my role was to promote these offers and fill the available spots. I was also responsible for generating invoices, tracking trip payments, and organizing and managing emails.