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Sabah JanainaSJ

Sabah Janaina

Virtual Assistant

€150/day
Neuchâtel, CH
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Sabah

  • Portuguese

    Native or bilingual

  • English

    Fluent

  • French

    Conversational

Can work on-site
Neuchâtel (up to 50km)

Experience

  • Intimissimi
    Customer Advisor
    RETAIL (SMALL BUSINESS)
    February 2024 - Today (2 years and 4 months)
    Neuchâtel, Switzerland
    Welcoming and personalized advice to customers, ensuring a unique and pleasant shopping experience. Active selling and achievement of performance objectives, ensuring high-quality customer service. Product promotion, shelf management, and regular restocking to maintain an attractive presentation. Participation in inventory management and goods reception. Monitoring performance indicators (KPIs) and adherence to internal procedures related to store profitability.
    Argumentaire de vente Sales Relation clients visual merchandising Gestion d'équipe
  • servilusa, agências funerárias
    Administrative Coordinator & Executive Assistant
    June 2017 - January 2023 (5 years and 7 months)
    Portugal
    Administrative coordination of 17 offices nationwide. Direct support to management for daily and strategic operations management. Correspondence management, meeting organization, and project follow-up. Supervision of filing, digital archiving, and internal processes. Priority management, physical and telephone reception, effective internal communication. Implementation and follow-up of administrative procedures, ensuring compliance and efficiency. Preparation and management of documents for management, including reports and presentations.
  • Triumph International
    Store Manager
    May 2010 - May 2017 (7 years)
    Portugal
    Management of the sales team and staff training to achieve commercial objectives. Supervision of store operations, inventory management, restocking, and product display. Monitoring of performance (KPIs), analysis of results, and implementation of commercial actions. Guarantee of quality customer service, optimization of the shopping experience, and customer loyalty. Management of schedules, budgets, and cash registers, adhering to brand standards.

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Education

  • Cours Visual Merchandising Essentials
    2025
    Cours Visual Merchandising Essentials
  • Cours de Français
    Kultivi
    2024
    Cours de Français

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