Freelancer profile translated to English.
Back to original languageAbout Saadia
Driven by marketing, consulting, and customer relations/sales in all their facets, responsiveness and rigor are my watchwords. The versatility of my acquired knowledge and skills are my drivers in carrying out the projects and tasks entrusted to me. Multi-disciplinary and multi-cultural, my enhanced sense of adaptation and ability to step back make me the right person at the right time, undertaking the mission to perfect.
French
Native or bilingual
English
Fluent
Arabic
Native or bilingual
Spanish
Conversational
Can work on-site
Vitry-sur-Seine (up to 50km), Paris (up to 10km)
Experience
- WelkeysCustomer Success ManagerJanuary 2021 - Today (5 years and 6 months)Paris, France-Cross-functional management of marketing, customer service, and logistics for housing across France in terms of assigned missions and the implementation of upsells and personalized services.-Supervision of an operational team of 25 people by daily monitoring of implemented improvements and management of any disputes that may arise.-Management of daily tasks in collaboration with the marketing, account, and pricing departments.-Implementation of additional service offerings for customized service and customer loyalty.
- AutresBusiness Launch ConsultantDecember 2020 - December 2023 (3 years)Paris, FranceAssisting companies in launching their business. Launching projects/products and monitoring performance.
- Saint-GobainJunior Self-Service Product Manager (Apprenticeship)CIVIL ENGINEERINGSeptember 2018 - September 2019 (1 year and 1 month)Bordeaux, France- Creation of product listings- Study on expanding the customer journey and the means to implement for optimal realization- Implementation of Sales Books- Launch of promotions in the Southwest- Proposal for the implementation and development of Cross-Marketing in agencies- Management of ordered stock and agency deliveries within the framework of monthly promotions.
Recommendations
Be the first to recommend Saadia
Help this freelancer shine by sharing your experience working together.
These freelancer profiles also match your criteria
Agatha Frydrych
Backend Java Software Engineer
4.7
(3)
2
Baptiste Duhen
Fullstack developer
4.6
(4)
5
Amed Hamou
Senior Lead Developer
4
(2)
7
Audrey Champion
Web developer
4.3
(3)
4
Education
- Master in Marketing and Distribution ManagementIAE Lille2020
- Master in Marketing and Commercial ActionsÉcole nationale de commerce et de gestion2016