Freelancer profile translated to English.

Description

Are you looking for a PMO to structure your IT project portfolio management? I implement management on ServiceNow SPM/PPM, I ensure the reliability of your budgeting processes on advanced Excel / VBA, and I make your governance clear for management.

Senior PMO — 5 years of project management in large account environments: TotalEnergies, AG2R La Mondiale, Agence Française de Développement.

WHAT I DO

- Project portfolio management on ServiceNow SPM / PPM

Structuring cost plans, resource assignments, milestones, and risks. Consolidated tracking of workloads, costs, and progress across all active projects. Training your project managers on the tool.

- Budget management and financial modeling

Implementation of budgeting processes: EAC/ETC modeling, VAT excluded/included tracking, financial consolidation on Excel / VBA. Monthly management reporting (consumed budget, remaining budget, planned/actual variances). Power BI visualization. Mastery of the SAP order-to-cash cycle on the IT side.

- PMO governance and committee management

Steering committee/executive committee facilitation, arbitration structuring, management reporting. Project framing, business needs gathering, workshop facilitation, change management (including UAT on Generative AI projects at TotalEnergies).

WHY CHOOSE ME

Stack: ServiceNow SPM/PPM, Advanced Excel + VBA, Power BI, SAP.

Method: Agile (PSPO certified scrum.org) or hybrid management.

Sectors: energy, banking/insurance, public sector.

Bilingual French/English.

Available full-time, Paris/IDF, on-site + remote.

Need to structure a portfolio or struggling with budget management? Describe your context.

Industry field of expertise

Languages

French
Native or bilingual
English
Native or bilingual

Workplace preferences

Can work on-site

Courbevoie (up to 50km), Paris (up to 50km)

GIE AG2R
Project Portfolio Manager - ServiceNow SPM
BANKING AND INSURANCE
January 2026 - Today (5 months)
Paris, France
"Regain control of a portfolio of 27 IT projects worth €13 million — from Excel chaos to a single consolidated view for the Management Committee."
Mission
Management of the IT project portfolio for the Individual Retirement department of AG2R La Mondiale: 27 Build & Run projects, €13 million annual budget to track, in coordination with 3 business managers and 2 project managers. Main project: redesign the portfolio reporting to align ServiceNow SPM and Excel, and provide management with a consolidated view of budget tracking.

Key achievements:
— Portfolio management dashboard: consolidated view of the 27 projects, continuously updated, accessible to all management levels.
— Excel/VBA industrialization: 5 automated Excel files (macros + formulas) covering 3 reporting levels (team / managers / management), with a single source of truth.
— Monthly Management Committee reporting: complete redesign of the monthly PowerPoint deliverable for the management committee.
— SPM ↔ Excel alignment: resolution of historical double data entry. Single data entry, two synchronized views.
— Budget management: VAT excluded/included tracking, EAC/ETC modeling, drift alerts before the steering committee.

Technical Environment:
ServiceNow SPM · Advanced Excel (VBA + formulas) · PowerPoint · SharePoint · Office Suite.
ServiceNow SPM Microsoft Excel Budget Management PMO
TotalEnergies TOTSA
PMO ServiceNow
ENERGY AND UTILITIES
November 2022 - December 2025 (3 years and 1 month)
Courbevoie, France
"Industrialize the management of a multi-million euro IT portfolio serving 1,500 Key Users — reducing reporting time from 1 week to 2 days."
Mission
Cross-functional PMO for the ServiceNow team dedicated to TotalEnergies' business departments: ~30 Build & Run projects per year, €2 million budget, 4 project managers in coordination, 1,500 Key Users in scope. Frame the governance, secure budget tracking, and industrialize management rituals.

Key achievements:

Management & reporting:
— Portfolio reporting preparation time reduced by ~3 (from 1 week to 2 days) through Excel ↔ ServiceNow SPM automation.
— 100+ committees facilitated during the mission (2-3 per month): business steering committees, internal committees, budget tracking — with systematic minutes and action plans.
— KPI dashboard design: volume by service, incident types, resolution efficiency.

Change Management & Key Users:
— Bilingual FR/EN annual satisfaction survey deployed to 1,500 Key Users.
— Creation of about ten ServiceNow Knowledge Base articles (FAQ, User Guides) for user autonomy.
— Functional support for Business Referents on platform issues.

Generative AI:
— Contribution to the Group's generative AI projects: use case testing and dedicated program budget tracking.

Operational Management:
— Third-Party Maintenance contact for incident intake and qualification.
— Definition of functional requirements for creating forms in the ServiceNow catalog.
— Service administration: access requests, shared mailboxes, user rights.

Technical Environment:
ServiceNow SPM · Advanced Excel (VBA) · Power BI · SharePoint · Confluence · PowerPoint.
Project Management Business Scoping Needs Gathering ServiceNow PPM PMO
Agence Française de Développement
AMOA Consultant
BANKING AND INSURANCE
September 2021 - September 2022 (1 year)
Paris, France
"Scope and deploy a new ITSM tool for the IT department of a major public institution — from needs gathering to post-production."
Mission
Business Analysis Assistance (AMOA) for the AFD's IT department for the deployment of a new ITSM tool. Support throughout the project lifecycle, from scoping to post-deployment change management.

Key achievements:
— Scoping & needs gathering: facilitation of workshops with the IT department's user departments, drafting detailed functional specifications.
— Operational management: tracking budget, schedule, and milestones, workload management, and resource coordination.
— ITSM workflows: optimization of request, incident, and change management processes.
— Committee management: preparation of materials for steering, executive, and follow-up committees.
— Functional acceptance testing: testing and validation of workflows before go-live.
— Change management: development and execution of the support plan (training, communication) for end-users after deployment.

Technical Environment:
ITSM Tool · Excel · PowerPoint · Office Suite.
IT Project Management Planning Business Scoping Functional Specifications Budget Management