Freelancer profile translated to English.
Back to original languageAbout Saad
IT Project Manager proficient in agile and traditional methodologies, with solid technical and functional expertise, enhancing my operational efficiency and ability to unite teams around common goals. I am capable of effectively managing projects, optimizing processes, and improving the performance and quality of deliverables. I want to take on new challenges in a stimulating environment where I can leverage my skills to contribute to the company's growth and success.
French
Native or bilingual
English
Fluent
Can work on-site
Lyon (up to 15km)
Experience
- AKKODISIT Project Manager and Release Team ManagerDIGITAL AND ITSeptember 2022 - August 2024 (1 year and 10 months)Lyon, France- Management of Salesforce projects for various clients (up to 14 FTE / over €1.5 million):
- Establishment of the project schedule and workload.
- Development of RACI (Roles and responsibilities of stakeholders).
- Drafting of the QSP (Quality of Service Plan).
- Preparation and facilitation of project meetings (kick-off, project committee, steering committee, closing meeting) and agile rituals (Dailies, Sprint Planning, Sprint Review, and Retrospective).
- Monitoring project progress (Tracking consumption and remaining work, updating schedule, workload, and risks).
- Monitoring project KPIs.
- Management and tracking of project risks.
- Project document management.
- Management of project scope changes.
- Supervision and management of teams.
- Management of acceptance and delivery records.
- Preparation and facilitation of project lessons learned (REX).
- Project Manager for the Salesforce practice's release management team (2 FTE).- Prioritization and planning of requests from the practice's various projects.
- Implementation of CI/CD pipelines for our clients.
- Verification of compliance with processes and best practices.
- Continuous improvement of processes.
+ SalesCloud, ServiceCloud+ Domains: Construction, Biotechnology, Health/Hospitals, B2B/B2C Home Appliances.+ Project Types: Managed Time & Materials / Performance-based contract (Fixed Price)+ Very good client satisfaction scores, with a high level of repeat business for maintenance contracts or collaborations for new projects.----------------------------------------- - INETUM (ex Gfi Informatique)Project Manager / Proxy Product OwnerDIGITAL AND ITJune 2020 - August 2022 (2 years and 3 months)Lyon, FranceFor Orange Wholesales (OWF):- Management of the technical migration project for the PEMMICAN application (2 FTE)
- Migration planning.
- Coordination between the service provider (INETUM) and the Orange infrastructure team.
- Service monitoring.
- Project management for the commercial and technical shutdown of copper lines and the experimentation of the end of the Public Switched Telephone Network.- Project monitoring.
- Coordination of evolutions for Orange's various IS applications.
- Proxy Product Owner for the Indirect Operator Sales (VIO) project (7 FTE).- Analysis and writing of User Stories.
- Ensuring the development team's good understanding of business needs.
- Ensuring the implementation of the pilot project for anonymizing project data using the Informatica tool.
+ Domain: Telecommunication+ Applications: PEMMICAN (number portability), VIO (Indirect Operator Sales).----------------------------------------- - AVEMCross-functional Project ManagerBANKING AND INSURANCEJanuary 2018 - January 2020 (2 years and 1 month)Lyon, France- Management of the group's cross-functional projects (multi-division) (4 FTE):
- Project piloting.
- Monitoring project progress and reporting to managers and the CIO.
- Preparation and facilitation of project and application committees.
- Transition of projects from the V-Model cycle to the Agile methodology.
- Implementation and facilitation of agile rituals.
- Support for employee skills development.
- Facilitation of design and specification workshops with the business.
- Preparation and delivery of training sessions for the extranet to Crédit Agricole group bank managers.
- Writing functional and technical specifications (V-Model).
- Writing User Stories (Agile).
- Writing/Validation of test plans.
- Preparation/Validation of deployment plans.
- Code review and validation.
- Monitoring deliverable quality.
- Participation in development, bug fixing, and application evolution.
+ Domain: Payment processing & Banking+ Applications: Company intranet and extranet (NetAVEM), complaint management application (Eurekla), group document management application (Imagenow), automation of financial department processes.-----------------------------------------
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Education
- Specialized Master's Degree, Web TechnologiesTélécom Bretagne (ex- ENST Bretagne, National School of Telecommunications of Brittany)2012Mastère spécialisé, Technologies du Web
- Engineering Degree, Computer Methods Applied to Business ManagementMoroccan School of Engineers2011Diplôme d'ingénieur, Méthodes informatiques appliquées à la gestion des entreprises