Freelancer profile translated to English.

Description

My goal is to further perfect myself in project management, hone my digital marketing skills in strategies, and contribute to helping my clients achieve their goals dynamically and quickly. I am looking for projects where I can use my skills to imagine or realize ideas while contributing to the operational objectives of clients.

Working with me means choosing a professional in the field with qualities of reactivity and loyalty. I am determined to deliver quality results on time and with unparalleled customer satisfaction.

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Remote only

Primarily works remotely

SERASERA INTERNATIONAL
Expert French-English Telephone Operator ALLOTAXI
May 2022 - May 2022
Lyon, France
RADIOTAXI SAINT ETIENNE and other cities in France at SERASERA INTERNATIONAL May 2022 to February 2025
 Activities: - Precisely analyze customer requests and expectations,
customer loyalty.
- Email processing - Monitoring and training agents, managing and piloting the call center.  Acquired skills: Understanding of the management system, autonomy, communication skills, integrity and transparency, proactivity in any
situation.
INTELCIA MADAGASCAR
French-English Sales Advisor and SFR Telephone Advisor
January 2021 - May 2022 (1 year and 4 months)
Antananarivo, Madagascar
 Activities: Identify and resolve technical or commercial customer cases. Negotiate and finalize sales. Follow-ups.  Acquired skills: Proactive and commercial mindset, Analytical skills, Listening skills, Dynamism, Team spirit, Work organization, Proficiency in professional French.
ORANGE MORONDAVA MADAGASCAR
Facilitator and Salesperson
January 2017 - September 2017 (8 months)
Morondava, Madagascar
 Activities: Commercial proposals, facilitation. Listen to customers. Identify problems and resolve them or escalate them to a supervisor.  Acquired skills: Interpersonal skills, Listening skills, Dynamism.

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Licence niveau 2 en Mathématique
Université d'Ankatso
2021
Licence niveau 2 en Mathématique
BACC littéraire A2 / BACC en science
2019
BACC littéraire A2 / BACC en science

Other

Ryan Weshley Brunel

Chat/Mail/Call support, Virtual Assistant

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