Freelancer profile translated to English.

Description

The client is central to any business, deserving special attention.

If you are looking to offload time-consuming customer service management, I am here to offer you this valuable assistance. With my experience as a sales and customer advisor, I have developed a wide range of skills, ensuring the provision of quality service.

In my approach, the pursuit of customer satisfaction is paramount. I resolutely place your customers' satisfaction at the heart of my mission, supporting them at every stage, from discovering your products and services to after-sales.

In addition, I also offer my services as an administrative assistant, allowing you to concentrate on your core business.

If you wish to discuss your project and explore how I can contribute, please do not hesitate to contact me.

Industry field of expertise

Languages

French
Native or bilingual

Workplace preferences

Can work on-site

Lille (up to 50km)

CREATIS
Credit Analyst
June 2025 - Today (1 year)
Responsible for analyzing the compliance, solvency, and reliability of client files requesting a loan.

Organizational skills required, demanding.
Sense of Organization Adaptability Rigor Administrative Management
Cofidis
Sales Advisor
BANKING AND INSURANCE
August 2022 - June 2025 (2 years and 10 months)
Villeneuve-d'Ascq, France
Inbound call work.
Setting up credit files with the client.
Management of credit after-sales service and internal/partner products.
Administrative management of documents, file tracking.