Freelancer profile translated to English.
Back to original languageAbout Rufus
My name is Rufus Henneken.
As a consultant, I support companies and teams in the conception and implementation of goal-oriented strategies and projects, often linked with the necessary organizational development for a VUCA world.
Ideally, in the spirit of my great passion – Rugby: with agile working methods, in cross-functional teams. And preferably "end-to-end": starting with joint analysis, through the development of the strategic game plan, its implementation, and, if necessary, its adaptation.
As an "Impact Player" in the on-site team, as an attentive consultant with distance from the sidelines, or as a representative of management. And with the lived awareness that in a project, just like on the field, two factors are the most important keys to success for everyone: people and uncertainty.
German
Native or bilingual
English
Native or bilingual
Spanish
Fluent
Can work on-site
Delbrück (up to 50km)
Experience
- VersicherungConsultant/ Project ManagerJanuary 2025 - Today (1 year and 5 months)Leadership of a company-wide digitalization transformation project to promote the use of digital dispatch channels -> cost reduction target approx. EUR 5 million p.a.• Implementation of a company-wide central dispatch control for customer communication, including piloting initial fields of action across all divisions with the involvement of the central EDM◦ Omni-channel to Opti-channel communication (email, chatbot, customer portal, etc.)◦ Provider selection and setup of GDPR-compliant communication solution for authorized third parties◦ Linking outbound and inbound processes (digital response channels)• Stakeholder management (17 different departments)• Project management (2 sub-projects with different focus topics)• Reporting to the Executive Board, Divisional and Department Heads
- Architektur & IngenieurbüroConsultantDecember 2024 - Today (1 year and 6 months)Management consulting in the area of agile corporate management and project control• Further development and coaching for agile corporate structures
- Henneken ConsultingINDEPENDENT CONSULTANT & MANAGERJanuary 2020 - Today (6 years and 5 months)33 Paderborn, GermanyManagement Consulting As a consultant, I support companies and teams in the conception and implementation of goal-oriented strategies and projects, often linked with the necessary organizational development and change for a VUCA world. Projects & Focus Areas:
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Education
- Certified Insurance Specialist including accreditationIHK Hannover2017zum Versicherungsfachmann inklusive Akkreditierung
- Master of ScienceAston Business School (AACSB and Equis accredited)2014MSc Strategy and International Business
Certifications
- Data Protection and Security SpecialistIHK-Projektgesellschaft mbH Ostbrandenburg2024
- Change Management Specialist (IHK)IHK-Projektgesellschaft mbH Ostbrandenburg2024