Freelancer profile translated to English.
Back to original languageAbout Rudy
Hello!
I'm Rudy, a Frenchman living in Israel for a short time, with strong experience in customer relations, technical and administrative support, and writing various content.
I offer my remote services to help you lighten your workload:
✅ Customer support (email, chat, technical follow-up)
✅ Administrative tasks (Word, Excel, filling out forms, transcription…)
✅ Writing articles, columns, scripts, web content or newsletters
✅ Correction and reformulation of texts
I am serious, organized, responsive and I work exclusively in French.
French
Native or bilingual
English
Conversational
Hebrew
Basic
Can work on-site
Netanya (up to 50km)
Experience
- La Centrale De L'environnementENR Technical Support ManagerApril 2024 - Today (2 years and 2 months)Netanya, HM, Israel• Processing requests and incidents by email and telephone• Administrative processing of customer files• Creating user accounts for mobile applications• Sale of additional services• Creating news content for the website
- MaytronicsKnowledge ControllerNovember 2020 - February 2024 (3 years and 3 months)Israel• Statistics, updating and writing the FAQ for the group's international sites• Managing the knowledge base for customer support
- Maytronics FranceCustomer SupportNovember 2019 - October 2020 (11 months)13600 La Ciotat, France• Customer support by email and telephone• Reception and support of customers on site- Workshop repair of robots
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Education
- BTS AudiovisuelENSAVBTS Audiovisuel