Freelancer profile translated to English.

Description

I transform your Customer Interactions into Growth Opportunities, and impeccable reputation.

Intelligent solutions to maximize the efficiency of your advertising campaigns and customer interactions. With a results-oriented approach, I create omnichannel chatbots and virtual agents that turn every interaction into a step towards conversion.

What I Do:

Omnichannel Chatbots and Instant Conversion

Design of chatbots operating on Facebook Messenger, Instagram, WhatsApp, and other channels, integrated directly into your advertising campaigns (Facebook Ads, Google Ads, Instagram Ads).

Result? Instant, personalized responses, geared towards rapid conversion.

AI Phone Agent Focused on ROI

Creation of virtual phone agents capable of selling your products or responding to customer issues.

Customer Relationship Management and Optimization

Collection and segmentation of leads for automated or personalized follow-ups.

Performance tracking and detailed reporting to analyze campaign effectiveness.

Improvement of your e-reputation with feedback collection and SEO optimization focused on user experience.

Why My Solutions Make the Difference:

Powerful Integration: Linked to your advertising campaigns to maximize their impact.

Advanced Personalization: Conversations adapt to data from your campaigns.

Continuous Improvement: Thanks to the collected data, your interactions and campaigns become more relevant.

The Results You Can Expect:

+30% to +50% increase in conversion rates for your advertising campaigns.

Significant reduction in cost per lead (CPL) thanks to fast and engaging responses.

Increased customer satisfaction and retention with instant and humanized interactions.

Enhanced SEO and better e-reputation through continuously collected and analyzed customer feedback.

Industry field of expertise

Languages

French
Native or bilingual
English
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

MINT'N DRY
Commercial IA Creation via Chatbot
E-COMMERCE
February 2025 - June 2025 (4 months)
Deploy a conversational AI chatbot capable of:

responding to customer questions relevantly,

orienting towards products when data allows,

adapting to the existing e-commerce environment (Shopify),

while respecting a clear framework of responsibilities between provider and client.

The mission includes setup, training, and a testing phase, but does not include site restructuring or advanced automation beyond the initial validated scope.
AI Chatbot artificial intelligence AI Automation Chatbot
Ab Security
Automation Development
PUBLIC SAFETY
March 2024 - March 2024 (1 month)
Paris, France
Reduce email response time through automation. Assistance with writing technical reports using AI. Analysis and optimization of response time. Creation of an artificial intelligence database to become an expert in the given sector.