About Rubens
Portuguese
Native or bilingual
English
Conversational
Spanish
Conversational
Experience
- Bayside Apartamentos – Hotéis e Resorts, S.A.,ReceptionistJanuary 2023 - Today (3 years and 5 months)8200 Albufeira, Portugal• Managed front desk operations including check-in/check-out procedures• Handled email communications and booking reservations• Maintained organized and efficient work environment• Performed administrative tasks related to hospitality services
- Bayside Apartamentos – Hotéis e Resorts, S.A.,Waiter – 1st LevelINTERNET OF THINGS (IOT)April 2022 - November 2025 (3 years and 7 months)8200 Albufeira, Portugal• Provided high-quality restaurant and bar service• Ensured customer satisfaction and comfort.creating internal product marketing
- A&C; Contact Center,Call Center AgentDecember 2014 - April 2015 (4 months)Montes Claros, MG, Brazil• Answered incoming calls and promoted phone plan upgrades• Provided customer assistance and technical support
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Education
- Fundamentals of Software TestingUdemyFundamentals of Software Testing
- Introduction to Digital MarketingIntroduction to Digital Marketing