Roxana Garcia

Recruitment and selection - Work climate and satisfaction - Personnel organization and planning - Performance evaluation - Professional development and training - Personnel administration.

Achievements:

- Onboarding up to 15 profiles per week.

- Selection of a full team for the opening of new locations.

- Digitization of processes for time and control optimization.

- Responsible for digital tool - employee portal.

Head of the department - People Management. Salary calculation, end-to-end process for a payroll of over 700 employees (13 collective agreements, foreign currency payroll, and multinationals). Staff selection, job profile development.

Achievements:

- Consolidation of new clients and development of accounts managed.

- Optimization of hours incurred per client through process automation.

- Professionalization of the selection process.

- Training of assigned resources, achieving rapid client acceptance.

Posting job ads on employment portals, phone screening, preparing induction material; managing pre-employment medical exams; candidate pre-selection and participation in inductions; receiving, handling phone calls, processing incoming and outgoing mail; managing schedules and assisting partners or managers; accounting for invoices and customer collections (claiming them); administering the company's work hours input system and monthly reports; organizing birthdays and bulletin boards; managing partners' petty cash; bank reconciliations; responsible for messenger services, among others.